AI Empowers HR to a Positive Future with Stela Lupushor

Biotech Bytes: Conversations with Biotechnology / Pharmaceutical IT Leaders

Being on the cusp of technological advancements, businesses are rethinking how they manage people and processes. AI is not just a futuristic concept; it’s now reshaping human resources to optimize workplaces and enhance employee experiences.
I'm joined by Stela Lupushor, Chief-Reframer at Reframe.Work Inc. and co-author of Humans at Work and Humanizing Human Capital. Stela and I discuss optimizing work environments by matching workers to tasks and creating the most effective workplace setting. We focus on the integration of HR and IT and how their collaboration can solve organizational issues.
Stela also shares her insights on the role of data analytics in improving employee experiences and business outcomes. We touch on the impact of AI on talent acquisition and the importance of ensuring that AI algorithms align with corporate values.
Listen to this episode to gain a deeper understanding of how technology can enhance employee experiences and business outcomes.

Specifically, this episode highlights the following themes:

• The integration of HR and IT for solving organizational issues
• Utilizing data analytics to optimize employee experience
• AI's role in improving the talent acquisition process

Links from this episode:

• Get to know more about Stela Lupushor:
  https://www.linkedin.com/in/slupushor
• Learn more about Reframe.Work Inc.
  https://www.reframe.work
• Get a copy of Stela’s book, Humans at work: The Art and Practice of Creating Hybrid Workplace:
  https://www.reframe.work/humansatwork
• Get a copy of Stela’s book, Humanizing Human Capital:
  https://www.amazon.com/Humanizing-Human-Capital-Optimal-Business/dp/1637741804
• Get to know more about Steven Swan: https://www.linkedin.com/in/swangroup

Chương

1. Introduction (00:00:00)

2. About Stela Lupushor (00:01:29)

3. Emergence of generative AI changing work activities (00:05:34)

4. Improving work experience through technology and data (00:07:01)

5. Leveraging data for strategic decision-making and analysis (00:12:31)

6. Impact of attrition and customer satisfaction improvement (00:16:54)

7. Data precision, accuracy, and meaningfulness are important (00:19:53)

8. Quantifying intangibles in HR and employee expectations (00:25:07)

9. Define company's employment brand; attract desired talent (00:27:09)

10. AI in employment decision-making: potential, risks, accountability (00:31:18)

11. Optimizing work, workers, workplace, and value exchange (00:35:42)

12. CIO suggests HR and IT collaboration benefits (00:38:05)