30: Behind the Scenes with a Chief Digital Officer

Bots and Beyond

A conversation with William Harris, Group Chief Digital Officer at IQ-EQ

Over the past decade, as the need to accelerate digital transformation has intensified, global demand for Chief Digital Officers (CDOs) has spiked.

At the intersection between business operations and technology, the CDO plays a crucial part in transforming business processes, driving innovation and optimizing both customer and employee experience. What does the role of CDO involve? How does it differ from that of the more traditional CIO role? And where does Automation fit in?

These are just some of the questions that Bots & Beyond host Wayne Butterfield discusses with his guest William Harris, Group Chief Digital Officer at IQ-EQ.