#24 Automation Talk - Scaling RPA the Smart Way with Anssi Talarmo and Josiah Monardo

Bots & People

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1y ago 41:48

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Are you looking for some expert advice in robotic process automation and citizen development? Meet Anssi Talarmo, Head of Intelligent RPA at Elisa, who is here to share valuable insights from his experience in scaling RPA and citizen development. Anssi has an extensive background in engineering and currently spearheads all aspects of robotic process automation at Elisa—the Finnish market leader in mobile and fixed network services.

In this engaging conversation, Anssi imparts invaluable wisdom on:

overcoming resistance to change during RPA implementation
effectively communicating the benefits of automation initiatives to key decision-makers
how process mining can be used as a tool to scale automation
why IT governance doesn't always make sense
why LLMs will become as ubiquitous as the humble Excel tool.

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