How to Handle Insurer Pushback

CollisionCast

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Peak Travel

1
You Can Visit All Seven Continents. But Should You? 26:46

cách đây 18 ngày trước26:46

Nghe Sau

Danh sách

Thích

Đã thích

26:46

For many travelers, Antarctica is a bucket-list destination, a once-in-a-lifetime opportunity to touch all seven continents. In 2023, a record-breaking 100,000 tourists made the trip. But the journey begs a fundamental question: What do we risk by traveling to a place that is supposed to be uninhabited by humans? And as the climate warms, should we really be going to Antarctica in the first place? SHOW NOTES: Kara Weller: The Impossible Dilemma of a Polar Guide Marilyn Raphael: A twenty-first century structural change in Antarctica’s sea ice system Karl Watson: First Time in Antarctica Jeb Brooks : 7 Days in Antarctica (Journey to the South Pole) Metallica - Freeze 'Em All: Live in Antarctica Learn about your ad choices: dovetail.prx.org/ad-choices…

cách đây khoảng một năm trước 29:01

MP3•Trang chủ episode

As insurers tighten their purse strings and adopt more stringent policies, shop owners must navigate this evolving landscape with adaptability and resilience. As Tiffany Menefee, president of Pronto Body Shop in El Paso, Texas, notes in her December column, by focusing on strong customer relationships, meticulous documentation, and strategic business practices, repair shops can weather the storm and continue to thrive. She joins the CollisionCast to talk more about this and how shops can partner with what some may see as an unlikely ally, the personal injury industry, who also face some of the same challenges but have more influence to help change the industry.

356 tập

#Business #Jake Weyer #I Did

CollisionCast

How to Handle Insurer Pushback

CollisionCast

published cách đây khoảng một năm trước

Chia sẻ

MP3•Trang chủ episode

356 tập

#Business #Jake Weyer #I Did

Tất cả các tập

CollisionCast

1
Meeting Challenges in the Collision Repair Industry Today and in the Coming Months 50:24

cách đây 3 ngày trước50:24

50:24

Join this episode of the CollisionCast, in which Mike Brockway, owner of Dabler Auto Body & Collision Repair in Salem, Oregon, talks with Editor-in-Chief Jay Sicht about some of the challenges facing the collision repair industry today, including pushback from insurers on certain line items, and how he plans to meet the challenges in the coming months.…

CollisionCast

1
Hands-On Collision Repair Training for the Front Office 39:18

cách đây 17 ngày trước39:18

39:18

Beginning in May, 3M is rolling out its new Front Office Collision Repair Training course. Intended for repair planners/estimators, adjusters, collision repair shop managers and owners, the focus of the three-day course is on foundational processes in the body repair and paint shop areas. FenderBender Editor-in-Chief Jay Sicht talks with the two who developed the course, 3M Digital Performance Manager John Ascheman and Application Engineer Specialist Ryan Marrinan. The course is aimed at helping these front office professionals better understand the repair process and promote accurate repair plan/estimate writing and communication to insurance claims for higher quality repairs. Listen now to see what your personnel can learn in the new course! For more information, go to www.3MCollision.com/Learn .…

CollisionCast

1
Peace of Mind or Damage Control? The Case for Proactive Security in Auto Repair 16:52

cách đây 5 weeks trước16:52

16:52

In this CollisionCast episode, sponsored by AMAROK, Editor-in-Chief Jay Sicht sits down with AMAROK Enterprise Development Manager Jackson Skey to talk about how improving your collision repair shop's security can be a turnkey solution that can give your customers peace of mind their vehicle is being cared for. It can even save time and reduce vehicle damage because vehicles may not need to be jockeyed around just so they can be stored inside each night. Join us as we uncover how easily a system can be installed to get your shop on the road to higher security and productivity. To learn more about AMAROK, click here!…

CollisionCast

1
WIN for Women in Collision Repair 21:41

cách đây 7 weeks trước21:41

21:41

Women are not well represented in collision repair, and there’s one organization that aims to support women in this male-dominated field. Liz Stein, vice president of strategic initiatives at Certified Collision Group and current WIN chair, and Cheryl Boswell, CFO and partner for DCR Systems and a past WIN chair, discuss the importance of WIN and its impact.…

CollisionCast

1
The Importance of OEM Procedures in ADAS Calibrations 22:46

cách đây 9 weeks trước22:46

22:46

Following OEM procedures closely is needed not only to ensure proper calibrations of advanced driver assistance systems (ADAS,) but can also help seed up works in process (WIP.) Hear how the co-founders of Lightning Auto Service advocate for proper procedures and some steps they've taken to reduce friction with insurers. Check out some of the resources they've made available here .…

CollisionCast

1
Changing Lanes Training: From the Military Life to the Auto Body Life 16:05

cách đây 11 weeks trước16:05

16:05

Caliber Collision doesn’t just combat the tech shortage with their Technician Apprenticeship Program (TAP); they’re also changing the lives of active-duty service members by giving them a smooth transition not only to the collision repair industry but also to civilian life. Andrew Vaccaro, director of apprenticeships at Caliber Collision, discusses Caliber’s work in their Changing Lanes initiative.…

CollisionCast

1
What to Expect When Preparing to Sell Your Business 26:28

cách đây 13 weeks trước26:28

26:28

Focus Advisors is a mergers and acquisitions firm specializing in the collision repair market and helping MSO owners achieve maximum value through a strategic exit. President Chris Lane and Senior Associate Madeleine Roberts Rich join the CollisionCast to discuss how collision repair business owners can help prepare for a sale.…

CollisionCast

1
Teaching Teachers Collision Repair 14:15

cách đây 15 weeks trước14:15

14:15

An Abra location in Minnesota participated in a program that gives hands-on collision repair experience to public school teachers so they can apply what they learn to their own teaching. Danyell Wendland, an Abra operations manager, discusses how the program went and what the goal was.

CollisionCast

1
How 'Trump 2.0' Might Affect EV Sales and the Auto Parts Supply Chain 26:54

cách đây 18 weeks trước26:54

26:54

Donald Trump has long been an EV critic. How might his newly close ties to Elon Musk influence his position on EV policies and regulation? And how might proposed tariffs affect the auto parts supply chain? For insight, we talk with Abey Abraham, managing principal at consulting firm Ducker Carlisle, where he leads the company's automotive and materials practice.…

CollisionCast

1
Why Should You Finance Your Next Equipment Order? 18:59

cách đây 20 weeks trước18:59

18:59

There are many ways to pay for the things you need in your shop, including financing. Paul Knowlton, an automotive service and collision repair equipment sales executive from Huntington National Bank, sat down with FenderBender to discuss why someone should consider financing, even if they have the cash on hand.…

CollisionCast

1
How to Handle Insurer Pushback 29:01

cách đây 22 weeks trước29:01

29:01

CollisionCast

1
Could Another Strike Mean Parts & Supplies Shortages? Preparing for Logistical Changes 20:47

cách đây 24 weeks trước20:47

20:47

Weeks after the recent Longshoreman strikes, we had a conversation with Ryan Mandell, director of claims performance for Mitchell International, Inc. He discusses how these events are impacting the collision repair industry and how to prepare for more logistical complications that may arise.

CollisionCast

1
Unmasking the Realities of Insurance Claims 16:22

cách đây 27 weeks trước16:22

16:22

According to Drew Bryant, owner of DB Orlando Collision and monthly FenderBender columnist, one of the most persistent and damaging myths in the world of auto repairs is that insurance companies are on the consumer's side. In his October column, he talks about the illusion of trust and how collision shop owners and consumers must work together to demand fair treatment and high-quality repairs. In today's episode, Drew talks about empowering our customers and enhancing the quality of our industry. Check out Drew's column here and Check out MORE CollisionCast episodes online here!…

CollisionCast

1
Becoming a Collision Repair Instructor 21:05

cách đây 29 weeks trước21:05

21:05

Like many professionals, you probably thought about gathering the knowledge you gained during your time in the collision industry and passing it on to the next generation. If you want to know more about that transition, listen to Brian Pierce, the head of the collision repair program at Rosedale Technical College in Pittsburgh. He has valuable insights into being and becoming an instructor.…

CollisionCast

1
Repair Planning for Refinishing 25:58

cách đây 31 weeks trước25:58

25:58

Tom Wolf, director of strategic accounts and OEM aftersales at PPG Automotive Refinish, joins the CollisionCast to discuss why it's important to research refinishing considerations that may affect ADAS. It's a step that should be undertaken during repair planning, and PPG is one of the sponsors of the inaugural FenderBender and ABRN Best Repair Planner/Estimator Award. Check out MORE CollisionCast episodes online here!…

CollisionCast

1
A High Climb: The Mountain States Collision Repair Association Takes Hold 28:25

cách đây 33 weeks trước28:25

28:25

The industry is constantly evolving through technology, often lacking the training or educational tools to maintain success, along with facing a shortage of young professionals entering the field. Collision repair associations across the country help meet those needs. For this CollisionCast, we speak with Megan Mueller, the founder and president of the Mountain States Collision Repair Association (MSCRA) . She is also the co-owner of Ozzie’s Body Shop in Loveland, Colorado. She shared insights into the formation and vision of the association.…

CollisionCast

1
Recruiting for the Collision Repair Industry 23:00

cách đây 35 weeks trước23:00

23:00

Mary Mahoney, vice president of the Replacement & Leisure Division at Enterprise Mobility, and Matt Ebert, founder and CEO of Crash Champions, join the CollisionCast to talk about recruiting for the collision repair industry and the Collision Engineering program. The Collision Engineering program will be the primary beneficiary of the upcoming Crash Champions Golf Outing, Dec. 5 at Monarch Beach Golf Links in Dana Point, California. In the past year, Crash Champions has hosted more than 25 Collision Engineering students as apprentices in its Skills Training Education Program (STEP) at its repair centers throughout the U.S. For more information on the Collision Engineering program, go to https://www.beacollisionengineer.com . For more information on Crash Champions' STEP, go to https://step.crashchampions.com And for information on how you can join in the golf tournament or be a sponsor, go to https://crashchampions.com/2024-Golf-Outing . Check out more episodes here !…

CollisionCast

1
School Counselors Guided on Collision 29:05

cách đây 37 weeks trước29:05

29:05

The Collision Repair Education Foundation (CREF) made an impact at the recent American School Counselor Association (ASCA) conference, where school counselors considered alternative career options for the students they guide.

CollisionCast

1
Entry-level to Productivity with the I-CAR Academy 41:06

cách đây 40 weeks trước41:06

41:06

The I-CAR Academy curriculum is designed to prepare entry-level technicians for a collision repair career. I-CAR Director of Product Management Jesus Guerrero talks about how the Academy, with guided hands-on learning and gamification in five foundational learning areas, helps new hires become productive technicians.…

CollisionCast

1
AI as Collision Repairer's Co-Pilot 23:25

cách đây 42 weeks trước23:25

23:25

AI is making an impact across all sectors of business, including Collision Repair. FenderBender speaks with Ryan Taylor, the founder and CEO of Body Shop Booster, to learn more about what he is doing to develop AI for collision repairers and how AI can impact the industry.

CollisionCast

1
The Future of Hail and Hail Repair 27:56

cách đây 44 weeks trước27:56

27:56

As the world is forced to adapt to climate change, it should spark interest among collision repairers on the matter of hail repair. FenderBender speaks to Dr. Stefan Liess, a climate researcher from the University of Minnesota, and Mo Kayeni of Elevated Hail Repair to learn more about the future of hail and whether collision repairers are up to the task.…

CollisionCast

1
5 Exceptional Traits of Gen Z Employees 24:49

cách đây 45 weeks trước24:49

24:49

In this episode, the team at Ratchet+Wrench, a sibling publication to FenderBender, interviews Sara Fraser of Haas Performance Consulting to dispel the myths about Gen Z workers and discuss five traits that make them among the best workers in the workforce.

CollisionCast

1
How NACAT Serves Automotive Educators 29:58

cách đây 47 weeks trước29:58

29:58

Drew Barnes and Heather Sebben of the North American Council of Automotive Teachers discuss what NACAT is and how it serves the automotive industry. They are approaching their 50th anniversary of operation and plan to celebrate it at their annual conference this summer.

CollisionCast

1
Stopping Data Pumps at Your Shop 26:38

cách đây 50 weeks trước26:38

26:38

Data security and privacy may seem hard to achieve, but there are solutions to those issues in collision repair. Pete Tagliapietra, the managing director and founder of DataTouch, explains what data pumps are, how they operate, and what DataTouch is doing about it.

CollisionCast

1
Repair-planning with Data-Driven Repair Recommendations 17:47

cách đây 1 year trước17:47

17:47

How shops approach repair planning is often not optimal for where collision repair is headed, with added repair cost and complexity. Although much of repair planning is currently focused on identification through the pre-scan, it needs to move to data-driven repair recommendations, says Sam Poradish, director of automotive intelligence at asTech, one of the sponsors of our inaugural Best Repair Planner/Estimator of the Year Award.…

CollisionCast

1
TAP: Solving the Tech Shortage via Apprenticeship 20:50

cách đây 1 year trước20:50

20:50

The tech shortage is impacting many trade industries, including the collision repair industry. Eddie Hightower, the senior vice president of sustainability and social responsibility at Caliber Collision, shares how their Technician Apprentice Program (TAP) is making a difference in addressing the issue not only for their repair centers but also across the industry in the U.S.…

CollisionCast

1
Behind the Cost of Repairing EVs 13:58

cách đây 1 year trước13:58

13:58

If something is expensive to buy, it’s likely even more expensive to repair. This certainly applies to EVs. Kevin FitzPatrick, the senior vice president of North America operations at Opus IVS, explains why this is the case and how quickly one should get certified to repair them.

CollisionCast

1
A Preview of the WIN 2024 Conference 27:00

cách đây 1 year trước27:00

27:00

The Women's Industry Network provides great networking and connection opportunities for women in the mail-dominated collision repair industry. WIN 2024 Conference Chair Blair Womble and member Kim Frasher talk about what attendees can expect at the conference, May 6-8 in Newport Beach, California. For more information, check out the website at thewomensindustrynetwork.site-ym.com. Check out more CollisionCast episodes here!…

CollisionCast

1
Maintain Standards with Phone Call Audits: A Deeper Dive with Drew Bryant 20:56

cách đây 1 year trước20:56

20:56

The first impression of your business often starts with your phone call-handling process. In this episode, FenderBender Columnist Drew Bryant, owner of DB Orlando Collision Center, expands on his February column and talks about why it's essential to implement a call auditing process that is regularly reviewed by the administration against defined standards. Check out MORE CollisionCast episodes online here!…

CollisionCast

1
CollisionCast: Are You Covered by Business Interruption Insurance? 23:42

cách đây 1 year trước23:42

23:42

Events out of your control can happen that will keep your shop closed, such as storms, fires, and more. You may be covered to repair your building and replace its contents, but how will you keep the business afloat if you are unable to operate? David Willett, the chief underwriting officer at Spark Underwriters, shares how shop owners and operators leave themselves exposed to loss without this coverage.…

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