Ep #12-Turning a Family Business into a Thriving Enterprise: Josh Willis' Carpet Care Success Story

CV Hustle

What does it take to turn a family carpet cleaning business into a thriving enterprise amidst economic downturns and personal challenges? Join us on CV Hustle as we sit down with Josh Willis, owner of Carpet and Tile Care Company, who shares his incredible journey from Fontana to the Coachella Valley in the early '80s, and how he transformed his family's home-based operation into a successful company. Josh reflects on his formative years working for his family's business during high school summers, where he honed his skills in customer service and learned the ropes of running a home service-based enterprise.
Discover the highs and lows of managing a family-owned business as Josh narrates his experiences of buying and growing the carpet cleaning business with the support of his family and innovative advertising strategies. We explore the impact of the 2008 financial crisis and how Josh's resilience and adaptability helped the business evolve. From a temporary move to Denver for health reasons to returning to Palm Desert, this journey highlights the significance of overcoming personal and professional obstacles to achieve success.
In the final segment, Josh discusses the importance of diversifying services and seizing unexpected opportunities that come from saying "yes" to various job requests. He shares insights on the unique challenges of running a cleaning business during the COVID-19 pandemic, which surprisingly resulted in a surge in demand. Listen as Josh delves into the balancing act of work and family life, the complexities of expanding services, and maintaining reliable service for short-term rental properties. This episode is a treasure trove of practical advice and inspiring stories for entrepreneurs navigating their own paths.

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1. Ep #12-Turning a Family Business into a Thriving Enterprise: Josh Willis' Carpet Care Success Story (00:00:00)

2. Local Entrepreneurship Story (00:00:02)

3. Family Carpet Cleaning Business Growth (00:11:17)

4. Challenges of Running a Family Business (00:18:32)

5. Business Development Through Diversified Services (00:27:54)

6. Cleaning Business Growth and Challenges (00:32:31)

7. Small Business Growth and Expansion (00:36:37)