When flights run into trouble, how much money should you get?

Deep Dive

Some passengers of SQ321 were given cash advances in light of injuries when the aircraft experienced severe turbulence. Are all airlines obliged to compensate? How are amounts decided and could you later sue for more? Lawyers Paul Ng, head of aviation at Rajah and Tann Singapore LLP, and Chooi Jing Yen from Eugene Thuraisingam LLP are guests.

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Chương

1. When flights run into trouble, how much money should you get? (00:00:00)

2. How airline compensations work (00:02:24)

3. SQ321 and why goodwill payments are made (00:07:36)

4. When do passengers go to court? (00:15:02)

5. Increased insurance cost will trickle down (00:20:20)