Episode 5: Digital Transformation: It’s About People

Digital Outliers

In this episode, host Brian Solis interviews Steve Snyder, CIO for the Massachusetts Convention Center Authority, about the paths he’s taken in transforming Boston’s convention center into one of the world’s most technologically sophisticated and capable exhibition and conference locations. Snyder details the importance of finding the right people and, just as important, creating an atmosphere where they are highly engaged, motivated, and invited to share and collaborate. They are also expected to take risks to build solutions that meet and exceed customer needs. Otherwise, says Snyder, his three conference centers are nothing more than “just big boxes.” Is your organization working toward a digital workplace? Assess your progress and create a customized blueprint that help kickstart your journey to digital today: https://goo.gl/U8qVcF.