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No harm in asking | Takeaways from Survey Sweets
Manage episode 404994549 series 3551779
Nội dung được cung cấp bởi Nikki*Elbaz. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được Nikki*Elbaz hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.
Let's dive into the strategies and methods used in the Licorice.com feedback request email, featured in Episode 5.
Takeaways
(2:03) Takeaway #1: Show, don't tell. (But, for real.)
(3:32) Takeaway #2: Turn likability into reciprocity by using You vs. We
(5:23) Takeaway #3: Couple logic with inspiration to get over your fear of surveying customers
(6:50) Takeaway #4: Try psychological incentives before physical incentives
(8:32) Takeaway #5: Test best practices
(8:56) Takeaway #6: Listen to your intuition, especially when dealing with humans
(9:29) Takeaway #7: Couple list-wide feedback initiatives with individual, behavior-based surveys
Links from this episode:
Take another look at the email we featured in Episode 5
Take a look at the non-customer version of the email
Take a look at the survey sent to non-customers
Grow your business when you join the Creative CEO Academy (I'll earn a commission.)
Be more persuasive with the 7 persuasion principles presented in Influence by Robert Cialdini (Pre-fluence is his latest, but I haven't read it, so I can't recommend it.)
Understand when to send feedback / review / upsell / and other strategy emails when you join Email Mastery. Get Nikki's email musings at nikkielbaz.com/subscribe
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