Carl Jeffrey on ProtonVPN

Empathy Deployed: Customer Interview Examples

Carl Jeffrey is a customer of ProtonVPN. ProtonVPN is an open-source privacy-first virtual private network.

I’ll be trying to understand why Carl purchased ProtonVPN, how he uses it and what alternatives he’s considered. Carl’s a designer and he’s helped in the early stages of various Coworking and SaaS businesses. He’s currently the first employee of Buzzshot. Buzzshot makes software for escape rooms to engage players before and after their games.

Follow Carl on Twitter @FellowCreative

Carl also shares why he uses AirTable, Affinity and Project Meta.

Mentions in this episode include:

• Stripe
• Netflix
• cofwd
• The Skiff
• Quora
• Crunchbase
• Twitter
• Mozilla VPN
• Firefox
• Google Workspace
• Google Calendar
• Gmail
• ProtonMail
• Proton Calendar
• Proton Drive
• Wordpress
• RainLoop
• Mac Mail
• Adobe Photoshop
• Adobe Illustrator
• Reflect