Management: how boards can quantify the value of better leadership, work with mercurial CEOs and balance managerial and technical competence, with Ann Francke OBE (CEO, Chartered Management Institute)

Enter the Boardroom with Nurole

As CEO of the Chartered Management Institute for over a decade, Ann Francke has spent some time thinking about what good management looks like and how organisations achieve it. Tune in to her conversation with Nurole CEO Oliver Cummings to hear her answers to: How can we know that investing in leadership causes high-performance, rather than there just being correlation? (1:31) If investment into management training produces better outcomes, why are market forces not dictating more investment? (5:22) As a board member, how do you handle a visionary CEO who’s a bad manager? (9:13) If you were on the board of a highly-successful organisation and you heard a horror story about the CEO, what would you do? (11:29) How do you decide when to speak up and when to hold your tongue about what you feel is right? (16:22) How can board members evaluate their organisation’s management? (22:55) How do you balance intuition and data-led questioning? (27:52) How do you think about balancing technical and managerial competence? (29:13) What can board members do, practically, to help their organisation improve its management? (32:56) What other mistakes do boards make, which have the most negative impact on management? (36:27) How do you overcome groupthink in the boardroom? (39:22) and ⚡The Lightning Round ⚡(41:09)

Show notes and transcript available at https://www.nurole.com/news-and-guides