Let's Talk Clients
Manage episode 433828352 series 3552875
We are always speaking about Deposit Demons , Bio Bullies and the Unprofessional Polly's but today we decided to switch it up! In this episode, we're diving into the all-important topic of client etiquette—YES CLIENT etiquette! This episode will go over what it means to be a respectful, considerate client and how it impacts your salon experience.
Episode Highlights:
Understanding Client Etiquette:
- Punctuality Matters: Why showing up on time is crucial and how lateness affects your stylist and the entire salon.
- Clear Communication: How to effectively communicate your needs and preferences without being demanding or unclear.
- Respecting Boundaries: The importance of respecting your stylist's time, personal space, and expertise.
- No-Show and Cancellation Policies: Understanding why these policies exist and how to navigate them professionally.
- Bringing Friends or Kids: Why it's important to check with your stylist before bringing guests.
Stylists' Perspectives:
- What Stylists Wish Clients Knew: Insights on the behaviors that make appointments smoother and more enjoyable for everyone involved.
- Positive Client Relationships: Clients who get it right and why they stand out.
Tips for Clients:
- How to Be the Ideal Client: Simple tips to ensure you’re a client your stylist loves to work with.
- Expressing Gratitude: The impact of a simple thank you or positive review on your stylist’s day.
Join your hosts as they share their own experiences with client etiquette—both the good and the bad. With plenty of laughs, relatable stories, and practical advice, this episode will help you understand the unwritten rules of the salon and how to be a dream client.
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