Leading and Evolving Successful Restaurant Brands with G.J. Hart

Give an Ovation: The Restaurant Guest Experience Podcast

What does it take to lead successful brands like Red Robin, Torchy's Tacos, California Pizza Kitchen, and Texas Roadhouse? G.J. Hart, current CEO of Red Robin, breaks it down for us, stressing the importance of remaining true to the essence of the brand while testing changes to keep it attractive to customers. G.J.'s insights are a treasure trove for anyone involved in the restaurant business so tune in and hear about his extensive experience and knowledge.
On this episode, you'll learn from G.J. about:

• The hospitality model
• Investing in the right people
• Critical balance between consistency, differentiation, and authenticity
• More!

Thanks, G.J.!