082 Creating A Culture of Transparency and Accountability w/ Taylor Justice

Got Your Six with Tony Nash

6ers, accountability is something we’re very big on here at Got Your Six community. We believe it is essential to define the structure of accountability and make it clear among team members otherwise it will undermine any efforts toward progress and productivity. In contrast with shaming the other which results in disconnection among team members, accountability is about communication and negotiation of needs so you learn to trust each other.

This week, Tony Nash is joined by Taylor Justice, the president and co-founder of Unite Us, a tech company that facilitates coordination and networks among health and social service providers to improve the patient experience. Unite Us ranked third out of 500 companies in the list of best startup employers in 2021, according to Forbes and market research company Statista.

You will learn about the challenges faced by being the last mile provider, and how to be level-headed in the face of dirty tactics by competitors, politics, and bureaucracy. You will learn how to give your team members a safe space to execute their job and how to pull back as a leader as you scale your company and train your people.

As a result, you’ll understand how essential it is to take the long-term approach to reap the benefits of a culture of accountability. With people having more skin in the game, they become more invested in the results which means they also improve their performance. Indeed, the strongest organizations run on promises made and kept by individuals who take accountability to a tee.

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• 01:07 - How Unite Us is bringing more efficient delivery of social services
• 03:23 - Taylor’s personal frustrating military transition experience led him to create a solution
• 05:09 - Finding a lack of accountability on the backend as the core problem
• 07:22 - A technology solution reliant on people that build networks and initiate change management
• 10:10 - The value of “Hire Slow, Fire Fast” in building a team
• 12:38 - Honing the ability to deal with ambiguity and understanding the role as a support mechanism
• 13:47 - The challenges of scaling a company and the importance of pulling back as a leader
• 17:45 - The importance of pattern recognition and how to teach it to future leaders
• 19:42 - Giving your team and managers space to execute
• 20:37 - Positivity is a superpower
• 25:01 - In the face of throwing shades and competitive marketing, your job is to be level-headed

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Here is how to connect with Taylor Justice:

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Twitter

Website

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