Behind the Cart: AI's Secret Role in Conversational eCommerce — Marshall Cowan | What is Conversational Commerce, How AI is Changing Customer Service, How to Keep AI Interactions Authentic, Why AI Might Replace Traditional Sales Funnels (#312)

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19d ago 47:27

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In this podcast episode, we discuss AI's Secret Role in Conversational eCommerce. Our featured guest on the show is Marshall Cowan, CEO at Clevertar.com
Topics discussed in this episode:

What is conversational commerce.
How AI is changing DTC customer service.
How modern AI enables real two-way conversations.
Why traditional e-commerce may be disrupted by conversational AI guides.
Why conversational commerce drives personalization at scale.
How to keep AI interactions authentic and on-brand.
What data privacy issues to consider with conversational AI.
Why AI might replace traditional sales funnels.

Links & Resources
Website: https://conversagent.app
Shopify App Store: https://apps.shopify.com/conversagent
LinkedIn: https://www.linkedin.com/in/marshallcowan/
LinkedIn: https://www.linkedin.com/company/12100597/
Facebook: https://www.facebook.com/clevertar/
Get access to more free resources by visiting the podcast episode page at
t.ly/Mpy7i
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