Five North King County Cities Launch Collaborative Crisis Response Program (Re-Air)

Hacks & Wonks

On this Tuesday topical show re-air, Crystal learns about north King County’s innovative new Regional Crisis Response (RCR) Agency with its inaugural Executive Director Brook Buettner and Kenmore Mayor Nigel Herbig. Following national guidelines and best practices for behavioral health crisis care, a five-city consortium established RCR in 2023 as part of a vision to provide their region with the recommended continuum of behavioral health care - which includes someone to call, someone to respond, and somewhere to go.

Executive Director Buettner and Mayor Herbig share how the program grew out of a need for a person-centered mobile crisis response, rather than the traditional law enforcement response which is often without the right tools or expertise for the job. They describe the collaborative process of getting buy-in from police agencies, electeds, and city staff to design a service that has evolved from the RADAR co-response program to approaching a 24/7 behavioral health first response. Finally, they cover impressive early results in cost-savings & outcomes and offer advice to other cities looking to bring similar solutions to their own communities.

As always, a full text transcript of the show and resources is available below and at officialhacksandwonks.com.

Follow us on Bluesky at @HacksAndWonks. Find the host, Crystal Fincher, on Bluesky @finchfrii and find Mayor Nigel Herbig on X at @nigelherbig.

Brook Buettner

Brook Buettner is inaugural Executive Director of the groundbreaking Regional Crisis Response Agency, which deploys services to people experiencing behavioral health crisis in the North King County community. She is a Licensed Clinical Social Worker and an experienced human services professional with a focus on policy advocacy and program implementation for high-needs populations. During her two decade-long career, she has been focused on transforming systems to meet the needs of individuals who are high utilizers of both criminal legal and health and human services systems. Ms. Buettner holds Masters in Public Administration and Social Work from the University of Washington.

Mayor Nigel Herbig

Nigel grew up in the Seattle neighborhood of Wallingford, attended Seattle Public Schools, and graduated from the University of Washington with a degree in Political Science and Comparative Religion. Nigel and his wife, Tiffany, decided to move to Kenmore when their daughter was a baby as they were looking for a great place to raise their daughter where they could purchase their first home. They have never regretted that decision.

Nigel has worked in broadcasting, fundraising, and politics. He currently works at the King County Regional Homelessness Authority.

Mayor Herbig represents the Council on the Eastside Transportation Partnership (Vice Chair), and the Sound Transit SR 522 Bus Rapid Transit Elected Leaders Group. He also sits on the King County Affordable Housing Committee.