Driving growth with professionalized business operations, with Whitney Hahn
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If your small business is currently growing, it might be time to professionalize your operations.
The tools and methods that worked when you started may no longer work for you now that you're expanding.
Without upgrading your ways of working, your business can fail. Inefficient processes and disorganization can hold you back, allowing the competition to leave you behind.
So, how do you professionalize your operations?
What are the specific steps to get started?
How does optimizing your systems lead to sustainable success?
And how do you streamline, standardize, and systematize things the right way?
In this episode, Whitney Hahn and I discuss professionalizing your business operations; what it means, and why it’s important for growing businesses. She shared strategies for scaling smart and also provided insights on finding your customers and case studies on how to set up your operations for growth.
Whitney Hahn is the CEO of ProvokeBetter.com and a “Business Made Simple” Certified Coach since 2020. She is on a mission to help owner-makers grow their business while OUTgrowing their busy-ness. And guides small businesses through transformative frameworks, earning a reputation as a catalyst for thriving revenue machines.
We discuss: (timestamps)
01:54 What it means to "professionalize business operations"
4:51Managing the challenges in scaling business operations
06:59 Understanding your target market is essential for business success
11:24 Identifying and addressing your customer’s core business problems
21:36 Professionalizing business operations
25:41 The importance of documenting processes and procedures
26:29 Providing clear guidelines for success
28:25 Tools to help with optimization
29:24 Avoiding the "busyness trap"
30:23 Normalize learning from mistakes
31:58 Case study: Optimizing business operations
40:48 Actionable step to take to start professionalizing business operations
Resources:
Whitney Hahn, Small Business Advisor and Trainer, ProvokeBetter
https://provokebetter.com/
LinkedIn:
https://www.linkedin.com/in/whitneyhahn/
Facebook:
https://www.facebook.com/provokebetter
Youtube:
https://www.youtube.com/@provokebetter
Contact:
https://provokebetter.com/contact/
For a free business readiness assessment, visit https://provokebetter.com/help/
Kathy Svetina, Fractional CFO:
https://www.newcastlefinance.us/
Blog post | Driving Growth with Professionalized Business Operations
https://www.newcastlefinance.us/listen/driving-growth-with-professionalized-business-operations/
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Chương
1. Driving growth with professionalized business operations, with Whitney Hahn (00:00:00)
2. What it means to "professionalize business operations" (00:01:54)
3. Managing the challenges in scaling business operations (00:04:51)
4. Understanding your target market is essential for business success (00:06:59)
5. Identifying and addressing your customer’s core business problems (00:11:24)
6. Professionalizing business operations (00:22:49)
7. The importance of documenting processes and procedures (00:26:54)
8. Providing clear guidelines for success (00:27:42)
9. Tools to help with optimization (00:29:38)
10. Avoiding the "busyness trap" (00:30:37)
11. Normalize learning from mistakes (00:31:36)
12. Case study: Optimizing business operations (00:33:11)
13. Actionable step to take to start professionalizing business operations (00:42:01)
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