S5E2 - Delivering Bad News

Hot Off The Press Podcast

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10M ago 1:08:49

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We've all been there... Something is spelled wrong, the prints have a line running through them, the foil is subpar, or that color of envelope your client has been obsessing over is out of stock EVERYWHERE!

No matter what the situation is, it SUCKS delivering bad news to a client. Our emotions will always want to get the best of us, so in this episode we break down a couple different types of bad news, and give advice on how to handle the situation in a calm and professional way.

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