How to Facilitate a Problem Solving Workshop

Idea Time Innovation with Dr. Jo North

Problems are simply the gaps between where you want your business to be and where it currently is.

And of course, helping customers with their problems is what we are all in business to do.

In innovation terms, some business problems are “messy”, that is, they are connected to other problems.

Or they might be “wicked” problems, meaning they’re unclear and keep changing and evolving.

Just a few examples are:

• Creating a new marketing campaign that works
• Bringing diverse stakeholders together to collaborate on a joint plan
• Formulating work-winning solutions for new business proposals, bids, or tenders
• Working on a more sustainable business model
• Social or community challenges and opportunities…

So, wouldn’t it be fantastic if you could tap directly into the collective wisdom, experience, and skills of the people in your organisation to access more useful, creative solutions to some of your messy or wicked problems?

In this episode, I’ll share evidence-based tools for creative problem solving for business. I’ll also give you a step-by-step guide to facilitating problem-solving workshops that will generate fresh thinking, stronger collaboration, and more productive results.