What made the Post Office culture so bad for so long?

Inside Out Culture

The failure of the Horizon IT system and the subsequent litigation brought by the Post Office against sub-postmasters is one of the greatest corporate culture failures of all-time.
From a lack of governance, to poor leadership behaviour leading to bullying and harassment, it is a case study in how not to work.
In this episode of the Inside Out Culture podcast we take a look at the foundational culture failings of the post office and examine the biases shown by senior leaders.
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Join us as we reveal strategies to close the gap and craft a workplace where values are not just spoken, but lived and breathed, paving the way for a more authentic and engaging organisational culture.
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Chương

1. What made the Post Office culture so bad for so long? (00:00:00)

2. Examining UK Post Office Culture Issues (00:00:02)

3. Leadership, Bias, and Organizational Failure (00:07:59)

4. Creating a Psychological Safety Workplace (00:17:32)

5. Uncovering Truth in Post Office Culture (00:29:17)