Justice as a Service

Jumping Off the Ivory Tower with Prof JulieMac

NSRLP has begun working with several administrative tribunals to assist them in adapting their systems and skills to the volume of self-represented litigants they see each year. Today’s podcast features leaders at two federal Tribunals who are committed to improving meaningful access for self-reps, who make up 35-70% of litigants appearing at their tribunals. Suzanne Gilbert is Deputy Chairperson of the Immigration Appeal Division (IAD) at the Immigration and Refugee Board of Canada. Suzanne was previously a Chair at the Ontario Social Justice Tribunal, working with the Child and Family Services Review Board and Custody Review Board. Paul Aterman is the Chair of the Social Security Tribunal, which hears appeals from decisions on the Employment Insurance Act, the Canada Pension Plan, and the Old Age Security Act. Paul is a lawyer with extensive administrative justice experience in human rights, immigration and refugee matters and workers' compensation. He is also a member of the Measurement Working Group of Access to Justice BC, a network of justice sector organizations and individuals dedicated to improving access to justice. In other news: Guest Other News Correspondent Ali Tejani brings us the following stories: BC’s Access to Justice Week took place January 24th to 30th, with productive conversations, interesting guest lectures, and a statement by BC’s Attorney General, David Eby, who was a guest on this podcast in 2019; Nova Scotia has launched a Task Force to improve A2J after COVID-19 – they will explore more ways to use technology to improve access to justice, increase efficiencies, and create better outcomes; former SCC Chief Justice Beverley McLachlin has written another interesting piece, “Access to Justice: Fragility and resilience: Lessons of 2020 and 2021 potential”; and finally, NSRLP is looking for looking for current or former SRLs across Canada for a public input project with the Social Security Tribunal of Canada – participants will be eligible to receive a gift card for their time. If interested, please email [e-mail]. For related links and more on this episode visit our website: https://representingyourselfcanada.com/justice-as-a-service/ Jumping Off the Ivory Tower is produced and hosted by Julie Macfarlane and Dayna Cornwall; production and editing by Brauntë Petric; Other News produced and hosted by Ali Tejani, with assistance from Katie Pfaff; promotion by Moya McAlister and the NSRLP team.