10 Continuous Improvement Questions to Ask in Every Interview

KaiNexus: Continuous Improvement, Leadership, and More

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The blog post Companies dedicated to the practice of continuous improvement invest a lot of time and resources into training their employees and creating a culture centered around positive change. One way to make this easier and to smooth the path to improvement is to hire people who already have the right mindset. Bringing up continuous improvement during the initial interview and throughout the hiring process lets the applicant know how important it is to your organization, and helps you weed out people who will be resistant to feedback and change. If you ask the right questions, you can get a pretty good idea of whether the candidate is likely to be a good fit in your improvement culture and someone that the rest of the team will gladly welcome. Here are some ideas of what to ask...

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#Lean #Kaizen #Healthcare #Manufacturing #MBA #KaiNexus #Leadership #Business #Continuing #Improv #IT Management #Think

10 Continuous Improvement Questions to Ask in Every Interview

KaiNexus: Continuous Improvement, Leadership, and More

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#Lean #Kaizen #Healthcare #Manufacturing #MBA #KaiNexus #Leadership #Business #Continuing #Improv #IT Management #Think

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KaiNexus: Continuous Improvement, Leadership, and More

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Preview: Driving a Culture of Accountability: Transforming Patient Safety with KaiNexus and Our Lady of the Lake 7:39

cách đây 2 ngày trước7:39

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In this special preview episode, Mark Graban is joined by Lindsey Booty, Supervisor of Performance Improvement at Our Lady of the Lake Regional Medical Center in Baton Rouge, Louisiana. Register for the webinar Lindsey shares how their team has built a culture of high reliability and accountability by combining weekly patient safety rounding with the powerful capabilities of KaiNexus—including weighted scoring and the SAFER Matrix. You’ll learn how they: Close the loop on safety concerns raised by frontline staff Engage leadership in weekly visibility and action Use technology to drive transparency and accountability Align improvement methodology, leadership behaviors, and digital tools This story is rooted in healthcare but packed with lessons for any industry focused on continuous improvement, safety, and culture change. 🎙️ Want to hear more? Join us for the full webinar on April 15 at 1:00 pm ET : 👉 Register here 📺 Can’t attend live? Register anyway and get access to the recording afterward. #PatientSafety #ContinuousImprovement #KaiNexus #LeanHealthcare #ZeroHarm #AccountabilityCulture #LeadershipDevelopment #ImprovementCulture #LeanLeadership #HighReliability…

KaiNexus: Continuous Improvement, Leadership, and More

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How Continuous Improvement Powers Operational Excellence in Healthcare 6:24

cách đây 16 ngày trước6:24

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Read the blog post In this episode, we explore how continuous improvement serves as a key pillar within a broader operational excellence strategy in healthcare. While many organizations strive to enhance quality and efficiency, real progress happens when continuous improvement is not treated as an isolated initiative but as an embedded practice within a structured system. Operational excellence provides the strategy, alignment, and leadership framework necessary to sustain and scale improvement efforts across an organization. A critical factor in achieving operational excellence is leadership commitment. Senior leaders must do more than support improvement initiatives—they must integrate them into the organization’s strategic direction. This requires a shift from traditional command-and-control leadership to a coaching and mentoring approach, where leaders ask the right questions, remove obstacles, and create an environment where continuous improvement becomes a daily habit rather than a series of isolated projects. For continuous improvement efforts to be sustainable, organizations need a well-defined management system. Operational excellence replaces traditional project-based thinking with a structured approach that ensures improvement initiatives are aligned with long-term goals, also known as the organization's "True North." Without this alignment, improvement efforts risk becoming fragmented and disconnected from the larger mission of delivering safe, high-quality, and reliable care. Cultural transformation is another essential element of this journey. Operational excellence recognizes that meaningful change takes time, requiring organizations to "slow down to speed up." Rather than rushing through process changes, healthcare leaders must foster a culture where thoughtful planning and execution lead to lasting improvements. A common vocabulary around improvement efforts also helps ensure clarity, engagement, and a shared understanding among staff, reinforcing the connection between individual contributions and the organization's broader objectives. Prioritization is key to avoiding burnout and ensuring improvement efforts are impactful. Without clear priorities, organizations may scatter their resources across too many initiatives, leading to frustration and a lack of meaningful progress. Operational excellence encourages a focused approach, typically emphasizing three to four high-impact priorities that align with strategic goals and drive breakthrough improvements. Technology also plays a vital role in continuous improvement. Modern improvement platforms help teams collaborate, share data, and measure the health of their improvement culture. Real-time reporting and analytics enable organizations to identify challenges faster and address root causes more effectively, ensuring that improvement efforts lead to measurable and sustainable results. Ultimately, continuous improvement is most effective when embedded within an operational excellence framework. This integration helps healthcare organizations channel the passion of their workforce into practical, long-term solutions that enhance quality, lower costs, and improve patient outcomes. By fostering a culture where continuous progress is part of daily operations, organizations can achieve sustainable success and drive meaningful change for years to come.…

KaiNexus: Continuous Improvement, Leadership, and More

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Lean Transformation Summit Highlights & Checklist Best Practices with Greg Jacobson & Mark Graban 22:29

cách đây 23 ngày trước22:29

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Join Mark Graban and Greg Jacobson, CEO & Co-Founder of KaiNexus, as they explore the intersection of continuous improvement, checklist best practices, and the power of habit science. In this engaging episode of the KaiNexus Continuous Improvement Podcast, the duo discusses:Checklist Strategies: How simple cues and error-proofing techniques keep processes on track—whether in a live webinar, office, or remote setting.Habit Science in Action: Practical insights from influential books like Atomic Habits, Tiny Habits, and The Power of Habit that explain how structured routines lead to greater reliability and success.Lean Transformation & Technology: Reflections on the Lean Transformation Summit, the role of technology in driving lean initiatives, and how integrating these concepts can boost both quality and efficiency.Real-World Applications: Anecdotes and lessons learned from diverse industries, emphasizing how a well-designed checklist and a culture that respects continuous improvement can transform both business and personal practices.KaiNexus Innovations: A look at how KaiNexus is breaking records with its upcoming KaiNexus conference and its ongoing commitment to empowering organizations through efficient improvement strategies.Whether you're a lean expert or just beginning your journey in continuous improvement, this conversation offers actionable strategies and thought-provoking ideas to enhance your processes.…

KaiNexus: Continuous Improvement, Leadership, and More

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The Evolving Role of Leadership in Operational Excellence - A Chat with Jeff Roussel, KaiNexus Chief Revenue Officer 13:48

cách đây 30 ngày trước13:48

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Join Mark Graban on the KaiNexus Continuous Improvement podcast as he sits down with Jeff Roussel, KaiNexus’ Chief Revenue Officer, to explore the evolving role of sales, marketing, and leadership in driving continuous improvement and operational excellence within organizations. In This Episode, You’ll Learn: Career Evolution & Leadership: Jeff reflects on his 11-year journey at KaiNexus—from a focus on sales to embracing a broader role that includes marketing, customer experience, and internal culture. The Importance of Commitment: A discussion on how leadership behaviors, particularly a sustained commitment to operational excellence, are critical to long-term success. Building a Business Case for Continuous Improvement: Insights into aligning improvement efforts with strategic business goals, showcasing how measurable outcomes support growth and innovation. Cultivating a Culture of Improvement: Real-world examples of embedding continuous improvement into job roles and driving organizational change, including the impact on employee engagement and operational results. Key Takeaways: Continuous improvement is not just about activity—it’s about achieving tangible business outcomes. Leadership commitment and accountability play a crucial role in overcoming obstacles and maintaining momentum in improvement initiatives. Integrating sales, marketing, and customer experience under one cohesive strategy can create a lasting impact on both internal culture and external performance. Why Listen? Whether you’re a champion of operational excellence or a business leader aiming to align improvement efforts with strategic goals, this conversation offers actionable insights and thoughtful reflections to help you build a more resilient and agile organization. Connect with KaiNexus: Explore the KaiNexus platform and learn how it can enhance your organization’s continuous improvement journey.…

KaiNexus: Continuous Improvement, Leadership, and More

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Webinar: What PE Teachers and PEX Professionals Have in Common - Coaching, Leading, Teams 56:35

cách đây 5 weeks trước56:35

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Watch the recording Presented by Shawna Forst, Performance Excellence, Quality & Risk Coordinator at MercyOne Newton Medical Center What do physical education teachers and performance excellence professionals have in common? More than you think! This session will feature one former P.E. Teacher's perspective on the similarities between coaching kids and leading quality and improvement efforts in the workplace while also sharing how to leverage KaiNexus to support and encourage those endeavors. In this webinar, you'll learn: To explore the basic fundamentals of being an effective coach, regardless of field. To identify how KaiNexus can be leveraged in being an effective coach. To understand how Lean methodology, leveraging KaiNexus, can help eliminate waste, build teamwork, reduce conflicts, reduce or eliminate defects, create IDEAL processes, services, and products as well as improve client satisfaction. Shawna is the Performance Excellence Quality & Risk Coordinator and Lean Healthcare Coach at MercyOne Newton Medical Center. Shawna has been a Lean Healthcare facilitator since January 2007 and has two years of experience as a technician in a cardiac unit. Since then, she has had various roles in Healthcare Quality and Safety. Shawna graduated from Simpson College in 2002 with a Bachelor of Arts in Physical Education and a Coaching Endorsement. In 2010, she became a Certified Professional in Healthcare Quality (CPHQ) and received her LEAN Green Belt certification in 2014. She also received her Masters in Business Administration from Western Governors University in 2018. About the Presenter:Shawna Forst…

KaiNexus: Continuous Improvement, Leadership, and More

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What PE Teachers and PEX Professionals Have in Common - Webinar Preview via KaiNexus 6:37

cách đây 5 weeks trước6:37

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Register to view the webinar (live or the recording) Welcome to another engaging episode of the KaiNexus Continuous Improvement Podcast, hosted by Mark Graban. In this session, we present a sneak peek into our upcoming webinar featuring Shawna Forst, a former Physical Education teacher turned Process Excellence professional. The webinar, scheduled for March 5th at 1:00 PM Eastern, will explore the fascinating parallels between PE teaching and process improvement in professional settings.Key HighlightsCareer Journey: Gain insights into Shawna's unique career path from physical education to healthcare process improvement.Coaching & Communication: Learn about the importance of adapting coaching and communication styles to different individuals, drawing from Shawna's experiences with sports and behavior disorder children.Lean Methodology: Discover how lean methodologies can be applied to reduce waste and enhance efficiency in various professional environments.Join us for this insightful discussion that promises to offer valuable leadership tips and process excellence strategies, applicable across diverse industries beyond healthcare.Don’t miss out on this valuable opportunity to learn how coaching strategies from the field of physical education can inspire and influence process excellence in the workplace. Register now and be part of the conversation!Prepare to be inspired by Shawna’s journey and the skills that transcend industry boundaries. See you there!…

KaiNexus: Continuous Improvement, Leadership, and More

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KaiNexicon 2025, Preview of KaiNexus User Conference with Mark Graban and Dr. Greg Jacobson 16:01

cách đây 7 weeks trước16:01

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Learn more and register In this engaging episode of the KaiNexus Continuous Improvement Podcast, host Mark Graban welcomes Greg Jacobson , Co-Founder and CEO of KaiNexus, to discuss the much-anticipated KaiNexicon, the company's annual user conference. The conversation not only highlights the logistics and plans for the 2025 KaiNexicon but also dives into the essence of continuous improvement and the unique setup that makes this conference such a valuable experience. Key Discussion Points Introduction to KaiNexicon 2025 : Greg Jacobson shares his enthusiasm for the ninth annual KaiNexicon, emphasizing the conference’s goals and its role as a vital gathering for KaiNexus users. Reflections on 2024 and Forecasting for 2025 : Greg talks about how closing out the previous year impacts a small team and shares optimism regarding the financial outlook for 2025. Importance and Impact of KaiNexicon : The dialogue explores the significance of KaiNexicon, especially the cultural cross-pollination among industries that attend. Continuous Improvement and Engagement : Both speakers discuss the structured feedback process used to enhance the conference each year, reflecting KaiNexus' commitment to improvement. Unique Features of KaiNexicon : Key aspects such as the SpeedNexus session, as well as interactive opportunities available to users, are highlighted. Product Sneak Peeks and Innovations : Greg shares his passion for product development and how Kinexicon serves as a platform to preview upcoming advancements. Memorable Quotes: Greg Jacobson: "When you start realizing that you’re not copying and pasting even within industry, you can get a really excellent manifestation of what should lean or continuous improvement look like in your organization." Mark Graban: "It’s not the type of event where you sit there passively for the whole time. There are interactive sessions." Greg Jacobson: "At the fundamental core, all businesses are based on revenue, expenses, and people." Tune in next time for more insightful discussions on enhancing continuous improvement efforts.…

KaiNexus: Continuous Improvement, Leadership, and More

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[Webinar] Mistake-Proofing in Action: Real-World Examples Across Industries 58:45

cách đây 8 weeks trước58:45

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To view the webinar recording, for slides, and more Presented by Mark Graban Hosted by Linda Vicaro Are you looking for practical ways to eliminate errors and enhance efficiency in your organization? Join us for "Mistake-Proofing in Action: Real-World Examples Across Industries," an insightful webinar showcasing how organizations across healthcare, manufacturing, and service sectors have successfully implemented mistake-proofing techniques. Discover innovative solutions that prevent errors before they occur, improve safety and quality, and save valuable time and resources. Through inspiring case studies and actionable takeaways, you’ll learn how to adapt these proven approaches to your unique challenges. Don’t miss this chance to gain practical tools and insights to drive continuous improvement and operational excellence. Register today and see mistake-proofing in action!…

KaiNexus: Continuous Improvement, Leadership, and More

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Preview: Mistake-Proofing in Action: Real-World Examples Across Industries 3:16

cách đây 9 weeks trước3:16

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Register for the webinar February 12 from 1:00 pm - 2:00 pm ET Presented by Mark Graban Are you looking for practical ways to eliminate errors and enhance efficiency in your organization? Join us for "Mistake-Proofing in Action: Real-World Examples Across Industries," an insightful webinar showcasing how organizations across healthcare, manufacturing, and service sectors have successfully implemented mistake-proofing techniques. Discover innovative solutions that prevent errors before they occur, improve safety and quality, and save valuable time and resources. Through inspiring case studies and actionable takeaways, you’ll learn how to adapt these proven approaches to your unique challenges. Don’t miss this chance to gain practical tools and insights to drive continuous improvement and operational excellence. Register today and see mistake-proofing in action! Mark Graban, a senior advisor to KaiNexus, is an internationally-recognized author, speaker, and consultant. His latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, is available now. Mark is also the author of the award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement and others, including Measures of Success: React Less, Lead Better, Improve More. He serves as a consultant through his company, Constancy, Inc. Additionally, Mark hosts podcasts, including “Lean Blog Interviews” and “My Favorite Mistake.” Education: B.S. in Industrial Engineering from Northwestern University; M.S. in Mechanical Engineering, and M.B.A. from the Massachusetts Institute of Technology’s “Leaders for Global Operations” Program. About the Presenter:Mark Graban…

KaiNexus: Continuous Improvement, Leadership, and More

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Continuous Improvement vs. Operational Excellence: Streamlining Business Operations 26:07

cách đây 16 weeks trước26:07

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Read the blog post We are often asked if continuous improvement and operational excellence are the same. They are not, but they are closely related. Continuous improvement involves constantly improving your business processes to reduce waste, cut costs, improve quality, and maximize human potential. It focuses on making each existing process perfect. Operational excellence goes further. It involves setting the organization up for growth by understanding what the market wants and creating an uninterrupted value stream that continuously feeds the need. It is essential to understand the difference between these two complementary paradigms that guide business operations management so that you can apply elements of both to streamline operations and achieve your most critical strategic goals.…

KaiNexus: Continuous Improvement, Leadership, and More

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15 Benefits of Standard Work 6:14

cách đây 17 weeks trước6:14

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Read the blog post Taiichi Ohno, the father of the Toyota Production System, once said, “Without Standard Work, there is no Kaizen.” That’s a pretty bold statement, but when you think about the continuous improvement cycle, it makes a lot of sense. How can you move from the current state to the desired state if the current state is a moving target? Standard Work , which documents the current best practice for performing a task or process, and ensures that everyone is applying it, is a prerequisite for improvement. Here are 15 ways that Standard Work benefits organizations that leverage it.…

KaiNexus: Continuous Improvement, Leadership, and More

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[Webinar] Creating Leader Standard Work (LSW) Across a Distributed Business Model 59:05

cách đây 20 weeks trước59:05

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Presented by Brent Loescher on Nov 19, 2024 Get slides and more TKMG Academy An exploration of implementing LSW throughout Sperber Companies, a distributed Landscape Maintenance business made up of organically-grown business and M&A (read multiple cultures). Covering everything from embracing current cultures, developing an organizational culture with a common language, level setting business leader responsibilities, introducing Lean thinking, and implementing daily rhythms, this webinar will discuss the efforts, hurdles, and learnings this 5-year-old business is living every day. Brent has spent more than 20 years working in and on the business, improving operations within high-speed manufacturing, warehousing, distribution, distributed-services environments, and governmental agencies. A Lean practitioner at heart, Brent received his formal Toyota Production System training while working for Toyota Motor Sales in their North American Parts Operations. While with Toyota, he was responsible for operational design of two new warehouses built in Puerto Rico and Mexico City. A certified TPS trainer, he developed strategic warehouse design standards, while also serving as the Toyota Customer Service Diversity and Inclusion Champion Coordinator. He helped develop a Lean program for the landscape maintenance industry, implementing and evolving continuous improvement programs across the country since 2009. This included co-leading a team focused on the operational integration of a $2 billion dollar merger. Brent is currently responsible for Learning & Development and CI for a start-up Landscape Maintenance & Construction company doing work in 14 states. He has a BA in Business Management from Mercyhurst University and is a retired military veteran, having served 21 years in the US Army and US Army Reserve.…

KaiNexus: Continuous Improvement, Leadership, and More

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Elevate Excellence: Unveiling 9 Quality Improvement Techniques 8:21

cách đây 21 weeks trước8:21

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Read the blog post I often find myself falling into the common trap of believing that if something is worthwhile, it is necessarily difficult. I think we all expect that valuable things are hard. The truth is, however, that sometimes the most effective and impactful things we can do are really quite simple. When it comes to continuous quality improvement, this is absolutely the case. Here are 9 examples of quality improvement tools, techniques, and technology that are uncomplicated yet extremely valuable.…

KaiNexus: Continuous Improvement, Leadership, and More

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[Preview] Creating Leader Standard Work (LSW) Across a Distributed Business Model 7:50

cách đây 22 weeks trước7:50

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Mark Graban, from KaiNexus, chats with Brent Loescher about his upcoming webinar: It will be presented live on November 19 from 1:00 pm - 2:00 pm ET Register here An exploration of implementing LSW throughout Sperber Companies, a distributed Landscape Maintenance business made up of organically-grown business and M&A (read multiple cultures). Covering everything from embracing current cultures, developing an organizational culture with a common language, level setting business leader responsibilities, introducing Lean thinking, and implementing daily rhythms, this webinar will discuss the efforts, hurdles, and learnings this 5-year-old business is living every day. About Brent: Brent has spent more than 20 years working in and on the business, improving operations within high-speed manufacturing, warehousing, distribution, distributed-services environments, and governmental agencies. A Lean practitioner at heart, Brent received his formal Toyota Production System training while working for Toyota Motor Sales in their North American Parts Operations. While with Toyota, he was responsible for operational design of two new warehouses built in Puerto Rico and Mexico City. A certified TPS trainer, he developed strategic warehouse design standards, while also serving as the Toyota Customer Service Diversity and Inclusion Champion Coordinator. He helped develop a Lean program for the landscape maintenance industry, implementing and evolving continuous improvement programs across the country since 2009. This included co-leading a team focused on the operational integration of a $2 billion dollar merger. Brent is currently responsible for Learning & Development and CI for a start-up Landscape Maintenance & Construction company doing work in 14 states. He has a BA in Business Management from Mercyhurst University and is a retired military veteran, having served 21 years in the US Army and US Army Reserve. Brent is a girl-dad that, along with his wife, Kim, is anxiously awaiting the birth of their second grandchild. In his free time, he finds a way to see the Green Bay Packers wherever they play, enjoys boating, and spending time being creative around the house.…

KaiNexus: Continuous Improvement, Leadership, and More

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An Introduction to the Lean Concept of Catchball 5:17

cách đây 23 weeks trước5:17

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Read the blog post Most of us have memories of playing the game of catch either as children or with our children. I really shouldn’t call it a “game” because there are no winners and losers. There is no defense because everyone is on the same side. One participant tries to deliver the ball to the other in a way that they will be able to grab and return it. The ability to catch and throw a ball is important because it is a foundation for success in many other, more complex sports. The Lean idea of catchball involves moving ideas and information from one person or team to another and, much like catch from childhood, it forms the basis for complicated decision-making and policy development.…

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10 Continuous Improvement Questions to Ask in Every Interview