59. Double Secret Bonus Question [Secrets Staying Calm during an "Event"] ftring. Beth Ziff, EVP of Customer Engagement, Premier Response

My Curious Colleague ~ CPG CX

Our next Double Secret Bonus Question (DSBQ) episode on the My Curious Colleague Podcast this week features my colleague @Beth Ziff, EVP of Customer Engagement at Premiere Response.

My DSBQ to Beth is trying to find out her secret for being so effortlessly “steady in a recall” (she refers to them as “high volume events” because they could be positive...so true!).

Beth reveals certain steps regarding People, Process & Platforms that guides her calmness and she believes- if followed- will guide her clients during this busy time caring for their consumers.

💜 Thank you Beth for joining me on S3 Ep59 coming out officially this Tuesday, 8/2/22, on the My Curious Colleague #podcast.
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🎧Podcasts I’m loving---

Definitely “Cubicle to CEO®” podcast hosted by Ellen Yin (and this month’s sponsor). Motivational + Actionable = Excellent content…!

Also, Startup CPG podcast w/host @Jessi Freitag – re: Upstarts and startups in CPG

#MyCuriousColleague #Customerrelations #customerexperiencemanagement #CPGCX #caringdeeplyforyourconsumers #CPGXnMore

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