Lessons Learned from the Origins of Slack with Johnny Rodgers

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Join us as we sit down with Johnny Rodgers, one of Slack's original employees. During his time at Slack - from the beginning until post-acquisition - Johnny wore several hats. Earlier this year, he and some other former early employees started sharing some stories about the early days (and beyond) of Slack. You can read those and subscribe for notifications as new posts are published at buildingslack.com.

Tune in to hear:

• Journey of Slack: Johnny discusses his transition from web development to joining the startup that became Slack. He shares insights on how Slack evolved from a gaming company into a revolutionary communication tool.
• Building Products People Love: The discussion delves into creating software that people can genuinely enjoy using, drawing from Slack's goal to replace email and streamline workplace communication.
• Customer Engagement and Feedback: They highlight the importance of listening to customer feedback to improve products and services continually. Johnny emphasizes the responsive approach Slack takes to incorporate user suggestions and resolve issues.
• Technology Adoption and Change Management: The episode covers strategies for effective technology adoption within organizations, including fostering internal advocates and understanding the challenges of introducing new tools.

1. Link to Johnny's website
2. Link to the podcast episode "How I Built This" mentioned in the episode

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Chương

1. Interview With Slack's Johnny Rogers (00:00:00)

2. Customer Love and Empathy in Business (00:11:33)

3. Improving Internal Communication With Slack (00:25:25)

4. Navigating Technology Adoption Challenges (00:36:19)

5. User-Centered Software Design (00:43:29)

6. Effective Feedback for Business Growth (00:46:59)