Flash Forward is a show about possible (and not so possible) future scenarios. What would the warranty on a sex robot look like? How would diplomacy work if we couldn’t lie? Could there ever be a fecal transplant black market? (Complicated, it wouldn’t, and yes, respectively, in case you’re curious.) Hosted and produced by award winning science journalist Rose Eveleth, each episode combines audio drama and journalism to go deep on potential tomorrows, and uncovers what those futures might re ...
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Nội dung được cung cấp bởi Outsmarting Implicit Bias. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được Outsmarting Implicit Bias hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.
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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
What are implicit associations?
Manage episode 195902102 series 1743110
Nội dung được cung cấp bởi Outsmarting Implicit Bias. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được Outsmarting Implicit Bias hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.
40 years ago, memory researchers showed us that patients with amnesia could form new memories… implicitly. This sparked an ongoing revolution in research on the hidden mind: how it learns, how it influences us, and how it can be measured and changed.
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17 tập
Manage episode 195902102 series 1743110
Nội dung được cung cấp bởi Outsmarting Implicit Bias. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được Outsmarting Implicit Bias hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.
40 years ago, memory researchers showed us that patients with amnesia could form new memories… implicitly. This sparked an ongoing revolution in research on the hidden mind: how it learns, how it influences us, and how it can be measured and changed.
…
continue reading
17 tập
Tất cả các tập
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Outsmarting Implicit Bias

We have more information at our fingertips than ever before… but this doesn’t mean we’re making better decisions. Why? One culprit: the confirmation bias. From DNA analysis and political debates to the strategies we use in business and fantasy football, our desire to confirm our beliefs skews how we interpret the data in front of us.…
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Outsmarting Implicit Bias

When it comes to food, presentation and taste are connected: the eyes eat first. The science suggests we apply a similar idea to people: attractive people are seen as smarter, kinder, more moral, and so on. It’s called the attractiveness halo.
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Outsmarting Implicit Bias

What’s more likely: death by shark attack, or death by lightning strike? The science suggests you’ll choose “shark attack”… but that’s not the right answer. So why do so many of us agree? It’s called the availability bias: our tendency to assume that events that come easily to mind must be more common or true.…
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Outsmarting Implicit Bias

Here’s a little memory test designed by psychologists Amos Tversky and Daniel Kahneman (1973) to reveal a cognitive blindspot. Try it for yourself, and listen to our podcast "The Availability Bias" to learn more about this quirky bias.
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Outsmarting Implicit Bias

1 Race Bias in Hiring: When Both Applicant and Employer Lose (feat. Devah Pager) 8:56
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In a groundbreaking study, sociologist Devah Pager showed that being Black hurts an applicant's chances of being hired just as much as a felony conviction. What do decisions based on gut instincts mean for the survival of a business?
Most of us believe we can control what pieces of information influence our decisions. But when it comes down it, can we? The Stroop Test suggests: no. (Visit our website to watch the video version of this episode.)
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Outsmarting Implicit Bias

Imagine hearing this: “Alex is biased against women.” Most of us would assume that Alex is a man. But the science tells us we should think again – that our hypothetical “Alex” is just as likely to be Alexandra as Alexander. How can this be?
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Outsmarting Implicit Bias

1 About Face: How First Impressions Fool Us (feat. Alexander Todorov) 6:29
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Our faces broadcast information about us: whether we’re smart, warm, trustworthy. How do these signals influence decision-making – and are they accurate? Psychologist Alexander Todorov discusses the science behind face value. (Visit our website to watch the video version of this episode.)
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Outsmarting Implicit Bias

Voices are more than just sounds. They’re auditory faces that can give clues to who we are. In the time it takes to say “hello,” we can identify a person’s ethnic or cultural background as different from ours. Yet this can lead to other impressions that are just...wrong. How might accents influence our judgments? And what’s the cost?…
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Outsmarting Implicit Bias

Albert Einstein, we would say, is a genius. Yet we might say the same for a puppy that can open a cabinet to get her snacks. Sometimes it makes sense to shift our standards based on context. But are we raising and lowering the bar when we shouldn’t?
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Outsmarting Implicit Bias

1 The Standards We Choose: The Police Chief Study 10:40
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Book-smart or street-smart? Education or experience? We like to think we use objective criteria to make decisions. But what happens when we choose the person first, then use the standard that supports our decision? How might the “pictures in our heads” drive the criteria we choose?
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Outsmarting Implicit Bias

1 Measuring Implicit Bias: The Implicit Association Test (IAT) 3:54
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40 years ago, memory researchers showed us that patients with amnesia could form new memories… implicitly. This sparked an ongoing revolution in research on the hidden mind: how it learns, how it influences us, and how it can be measured and changed.
O
Outsmarting Implicit Bias

40 years ago, memory researchers showed us that patients with amnesia could form new memories… implicitly. This sparked an ongoing revolution in research on the hidden mind: how it learns, how it influences us, and how it can be measured and changed.
O
Outsmarting Implicit Bias

You perform well at work one day, but not the next. One person sees you as “warm”, another as “cold”. Maybe it's you -- but there's another possibility: that a belief in one person’s mind can shape another person’s behavior.
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Outsmarting Implicit Bias

We overvalue the things we own. This is fine when it’s a family keepsake or memento – but how does this influence decisions we make about our homes, investments, and more?
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