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weTHRIVE Podcast. A Philadelphia entrepreneur living in Costa Rica has what it takes. Episode 45.
Manage episode 453731419 series 3484875
Nội dung được cung cấp bởi richard blank and Richard blank. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được richard blank and Richard blank hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.
I have a buffer boomerang technique where if somebody asks you a question, sometimes their tone could be negative. So what I would like to do is buffer your tone and make it positive. So I'd say, Casey, that's an excellent question. My name is Richard Blank. Reinforce it with the question, repeated what you said to show active listening, and then sent it back to you in a positive way. There's positive, there's buffer boomerangs throughout an entire phone call when someone asks you a question and makes a statement. So then let's say that your assistant's name is Susan. And I answer her question and she likes me and she's willing to transfer the call to you. Prior to that transfer to call Casey at your consulting group, I'm going to let them know that how amazing that they are when I speak with you. So I'm going to be giving a gift and moving with some momentum.
https://youtu.be/nJyrY8dD91A
https://youtu.be/VRbCVWZKILw
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