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Nội dung được cung cấp bởi Torch Trust. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được Torch Trust hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.
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Insights Unlocked


1 How Anthropologie gets omnichannel right (and what to learn) 27:29
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Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…
Reflections 17.03.24: The Joys of Spring
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Nội dung được cung cấp bởi Torch Trust. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được Torch Trust hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.
We’re halfway through March and Spring is well and truly in the air so join us on the Reflections podcast for a lovely spiritually uplifting episode celebrating new life and all that that entails…
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99 tập
Manage episode 406924512 series 1160816
Nội dung được cung cấp bởi Torch Trust. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được Torch Trust hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.
We’re halfway through March and Spring is well and truly in the air so join us on the Reflections podcast for a lovely spiritually uplifting episode celebrating new life and all that that entails…
…
continue reading
99 tập
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1 Reflections Podcast 30th March 2025 – Mothering Sunday 19:27
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This week we hear a special sermon from Rev Canon (Emeritus) Steph van der Toorn that explores the peaks and troughs of motherhood, and considers the struggles that so many can battle with too. To contact Torch Trust with any comments or feedback, call 01858 438260 email info@torchtrust.org or visit torchtrust.org.…
In this episode, we meet weight lifter Ines Higgins as well as park runner and volunteer Alison Evans who are both blind. They both share how they’ve found great communities through their fitness journeys and give some tips on how to get moving. To contact Torch Trust with any comments or feedback, call 01858 438260info@torchtrust.org or […]…
In this episode of Reflections, we take a closer look at healing, which is a controversial topic in the disabled community. We hear from blind priest Melissa Carter who gives us her take on the subject, and delve deeper into the story of the bleeding woman. To contact Torch Trust with any comments or feedback, […]…
In this week’s episode of Reflections, Linn talks to Torch CEO Sarah Dawkins about a new and exciting project where Torch will give cuddly toy lambs with a Jesus story book audioplayer embedded to blind and partially sighted children. We also hear the story book version of The Prodigal Son, read by David Suchet. To […]…
In this episode of Reflections, Linn talks to Torch’s Becky Davies about what to expect for this year’s online Lent group. We also hear an extract from At home in Lent by Gordon Giles, the book the group will be discussing. To contact Torch Trust with any comments or feedback, call 01858 438260 email info@torchtrust.org or […]…
In this episode, we hear from Vicki Bryson, Torch’s new Church Partnerships coordinator, who talks about what she thinks may be some barriers to including blind and partially sighted people in Church. We also hear from Marie McCarroll who attended Torchs Northern Ireland convention. To contact Torch Trust with any comments or feedback, call 01858 438260 […]…
This week we hear the second part of Hardeep Rai’s story. And how he rebuilt his professional life after leaving finance and setting upkaleidoscope.group to help disabled people find meaningful work or start a business. To contact Torch Trust with any comments or feedback, call 01858 438260 email info@torchtrust.org or visit torchtrust.org.…
In 2006 Hardeep Rai was living a good life. He was at the pinnacle of his career in finance and he was about to become a dad. What he didn’t know, was that the birth of his son Eshan, who was severely disabled, would turn his life in an unexpected direction, including becoming a Christian […]
In this episode, we hear the second part of Linn’s interview with blind sound engineer and musician Peter Bosher, who reflects on how faith inspires his music and talks about the Elizabeth Eagle-bott Memorial Fund, an exciting opportunity for blind and partially sighted musicians. We also get another teaser from Blind faith, Torch’s newest podcast […]…

1 Reflections 26.01.2025 Sound Without Sight Part 25:15
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In this episode, Linn Davies interviews blind musician and sound engineer Peter Bosher, who shares how he got into working with sound. He also talks about sound without Sight, an initiative for blind musicians and sound makers. Visit soundwithoutsight.org to find out more. There’s also a teaser from Torch’s newest podcast Blind faith, which features […]…
For many, January can feel like a long, cold month. So in this episode, we speak to laughter workshop leader Ian Macdonald about how we can incorporate more laughter in our lives. To contact Torch Trust with any comments or feedback, call 01858 438260 email info@torchtrust.org or visit torchtrust.org.…
Bookings for the Torch Together Holiday programme 2025 opens on 13 January. In this episode, Torch Together Coordinator Becky Davies talks about this years offerings and we chat to Colin and Lesley Palgrave about what you can expect as a guest on a Torch holiday. To contact Torch Trust with any comments or feedback, call […]…
Braille was invented 200 years ago. And this episode looks at how Braille continues to be significant today both in the UK and abroad. New producer Linn Davies first talks to Jake Kyle from Compass Braille about the new NIV Braille Bible translation and then to Matthew Horspool about how Braille enables him to be […]…

1 Reflections Podcast 29th December 2024: Disability and Friendship 20:36
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Marilyn Baker sits down with Torch Trusts’ Sheila Armstrong to chat about friendship and disability, and how the two go hand in hand.

1 Torch Trust Reflections Christmas Special 2024 35:52
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Join Marilyn and the Torch Trust team as they bring you readings, messages and a Christmas special sermon. We’re also joined by comedian Paul Kerensa for the tale behind one of the greatest Christmas songs too!
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