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Nội dung được cung cấp bởi Restaurant Rockstars and Roger Beaudoin. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được Restaurant Rockstars and Roger Beaudoin hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.
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358. Delivering Hospitality at the Highest Level - Sofia Crokos

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Manage episode 375913731 series 1016714
Nội dung được cung cấp bởi Restaurant Rockstars and Roger Beaudoin. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được Restaurant Rockstars and Roger Beaudoin hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.
Delivering true hospitality at the highest level takes strategy, detailed planning, an experienced and engaging team, and the ability to create trust and rapport. Throw in celebrities and a most discerning clientele and the expectation grows. In this episode of the Restaurant Rockstars Podcast we are focusing on high level hospitality and I’m speaking with Sofia Crokos. Sofia is the founder of Sofia Crokos Events and Lifestyle, as well as the co-founder of Elaia Estiatorio, a restaurant she operates with her husband and partner. Listen as Sofia shares: - Her humble beginnings, Greek traditions, and her passion for hospitality - How she got a toe into a very competitive industry and rose to the top - Passion, pride, 2,000 details and the relationships that lead to ultimate guest experiences. - Her philosophies on company culture, teamwork, respect, and recognition - The foundational elements to amazing events and dining experiences - How to keep cool when the unexpected happens and things go sideways. - The importance of knowing your critical numbers to maintain profits. And a story or two about celebrity weddings and events. This episode reminds us that “every detail and impression counts”, and that best practices lead to greatness. Watch or listen, then go out there and Rock YOUR Restaurant! Roger Show Notes: https://restaurantrockstars.com/audio/episode-358-hospitality/ Connect with our guest: www.sofiacrokos.com www.elaiaestiatorio.com @elaia_hamptons @sofiacrokosevents Thank you to our sponsors: Popmenu: For a limited time only, popmenu is offering our listeners $100 off your first month plus an unchanging lifetime rate. FREE Demo: https://www.popmenu.com/rockstars Xenia: Your operations base camp that scales standard procedures, trains your team, controls operations, and even manages food safety. https://www.xenia.team/rockstars The Restaurant Academy: Everything you need to know to optimize profits and maximize sales https://restaurantrockstars.com/joinacademy/ GoTab: The GoTab platform empowers you the operator to run a leaner and more profitable business. https://www.gotab.com/rockstars
  continue reading

393 tập

Artwork
iconChia sẻ
 
Manage episode 375913731 series 1016714
Nội dung được cung cấp bởi Restaurant Rockstars and Roger Beaudoin. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được Restaurant Rockstars and Roger Beaudoin hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.
Delivering true hospitality at the highest level takes strategy, detailed planning, an experienced and engaging team, and the ability to create trust and rapport. Throw in celebrities and a most discerning clientele and the expectation grows. In this episode of the Restaurant Rockstars Podcast we are focusing on high level hospitality and I’m speaking with Sofia Crokos. Sofia is the founder of Sofia Crokos Events and Lifestyle, as well as the co-founder of Elaia Estiatorio, a restaurant she operates with her husband and partner. Listen as Sofia shares: - Her humble beginnings, Greek traditions, and her passion for hospitality - How she got a toe into a very competitive industry and rose to the top - Passion, pride, 2,000 details and the relationships that lead to ultimate guest experiences. - Her philosophies on company culture, teamwork, respect, and recognition - The foundational elements to amazing events and dining experiences - How to keep cool when the unexpected happens and things go sideways. - The importance of knowing your critical numbers to maintain profits. And a story or two about celebrity weddings and events. This episode reminds us that “every detail and impression counts”, and that best practices lead to greatness. Watch or listen, then go out there and Rock YOUR Restaurant! Roger Show Notes: https://restaurantrockstars.com/audio/episode-358-hospitality/ Connect with our guest: www.sofiacrokos.com www.elaiaestiatorio.com @elaia_hamptons @sofiacrokosevents Thank you to our sponsors: Popmenu: For a limited time only, popmenu is offering our listeners $100 off your first month plus an unchanging lifetime rate. FREE Demo: https://www.popmenu.com/rockstars Xenia: Your operations base camp that scales standard procedures, trains your team, controls operations, and even manages food safety. https://www.xenia.team/rockstars The Restaurant Academy: Everything you need to know to optimize profits and maximize sales https://restaurantrockstars.com/joinacademy/ GoTab: The GoTab platform empowers you the operator to run a leaner and more profitable business. https://www.gotab.com/rockstars
  continue reading

393 tập

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