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Nội dung được cung cấp bởi richard blank and Richard blank. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được richard blank and Richard blank hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.
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Learning Reinvented Podcast - Setting Up Business Within a Different Culture. Episode #45 with Richard Blank.

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Nội dung được cung cấp bởi richard blank and Richard blank. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được richard blank and Richard blank hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.


Welcome to another edition of the Learning Reinvented podcast, brought to you by The Learning Effect Team.

In this episode host James Poletyllo speaks to Richard Blank. Richard is the CEO of Costa Rica’s Call
Center. He joins us to talk about his journey which has taken him from his childhood roots in Philadelphia to running a call centre business in Costa Rica. Along the way he has shared his knowledge and trained over 10 000 bilingual telemarketers. He shares with us the approaches he uses and advocates, the lessons he has learnt along the way and his philosophy on leadership

The Learning Reinvented Podcast aims to bring a variety of new and different voices to talk about the current and future state of learning at work. We want our conversations to be though provoking, useful and real world. We appreciate your thoughts and feedback to help achieve this.

About The Learning Effect

The Learning Effect’s vision is to help companies create purposeful, consumer grade learning experiences which help you deliver your business goals and your team realise their potential. If you are looking to change your companies learning or for new learning technologies we should be your first call.

The Learning Reinvented Podcast brought to you by the team at The Learning Effect. This podcast is based around all things learning, but with a difference. We've designed the podcast to provoke conversation and help drive change in the world of learning. We won't be speaking with the usual suspects, instead will be speaking with innovative players in the learning space, as well as those who are new to it. In addition to this podcast, we also have a Community aimed at learning professionals to collaborate and share best practice.
The Learning Reinvented Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading.

Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.

Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.

We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.


https://costaricascallcenter.com/en/outbound-bpo-campaigns/

#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #learningreinvented



Don't Forget to leave a comment on this episode



See podvine.com/privacy-policy for podcast listener privacy info.

  continue reading

216 tập

Artwork
iconChia sẻ
 

Series đã xóa ("Feed không hoạt động" status)

When? This feed was archived on September 10, 2023 18:07 (7M ago). Last successful fetch was on August 02, 2023 17:56 (9M ago)

Why? Feed không hoạt động status. Server của chúng tôi không thể lấy được feed hoạt động của podcast trong một khoảng thời gian.

What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.

Manage episode 357271485 series 3321917
Nội dung được cung cấp bởi richard blank and Richard blank. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được richard blank and Richard blank hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.


Welcome to another edition of the Learning Reinvented podcast, brought to you by The Learning Effect Team.

In this episode host James Poletyllo speaks to Richard Blank. Richard is the CEO of Costa Rica’s Call
Center. He joins us to talk about his journey which has taken him from his childhood roots in Philadelphia to running a call centre business in Costa Rica. Along the way he has shared his knowledge and trained over 10 000 bilingual telemarketers. He shares with us the approaches he uses and advocates, the lessons he has learnt along the way and his philosophy on leadership

The Learning Reinvented Podcast aims to bring a variety of new and different voices to talk about the current and future state of learning at work. We want our conversations to be though provoking, useful and real world. We appreciate your thoughts and feedback to help achieve this.

About The Learning Effect

The Learning Effect’s vision is to help companies create purposeful, consumer grade learning experiences which help you deliver your business goals and your team realise their potential. If you are looking to change your companies learning or for new learning technologies we should be your first call.

The Learning Reinvented Podcast brought to you by the team at The Learning Effect. This podcast is based around all things learning, but with a difference. We've designed the podcast to provoke conversation and help drive change in the world of learning. We won't be speaking with the usual suspects, instead will be speaking with innovative players in the learning space, as well as those who are new to it. In addition to this podcast, we also have a Community aimed at learning professionals to collaborate and share best practice.
The Learning Reinvented Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading.

Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.

Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.

We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.


https://costaricascallcenter.com/en/outbound-bpo-campaigns/

#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #learningreinvented



Don't Forget to leave a comment on this episode



See podvine.com/privacy-policy for podcast listener privacy info.

  continue reading

216 tập

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