The Zennurgy Podcast . Episode 93. Navigating CONFLICTS in Communication with Richard Blank

Richard Blank Podcast Guest Appearances from Costa Rica's Call Center

Zennurgy is the inspirational tool box providing resources for building a better life. Motivational, practical fuel for the spirit, mind and body to help listeners deal with real life issues. This podcast is based on the idea that small changes over time equal big results. We all have the URGE for more peace (ZEN) and fulfillment in life. Tune in for motivating, uplifting, sometimes hard hitting, comedic, melodic but always real and relatable conversations and interviews with guests from all walks of life.
One of my favorite quotes is, "We have two ears and one mouth for a reason, to listen twice as much as we speak." This quote hints at a powerful truth. Communication is a give and take, a reciprocation, an openness to learn and think and process another's ideas. But sadly, that respectful spirit is missing from many people's lives, and not enough people make effective communication a priority. Join Richard Blank and I as we discuss this important success principle.
1. What does communication mean to you? What makes it effective?
2. Conversely what causes conflicts or hinders communication? What made you focus on communication in your career?
3. How do you deal with conflicts in communication? How do you keep your cool in the midst of conflict?
5. Are role models, accountability partners or mentors a part of your pursuit of improving communication?
6. Why a call center?
7. services
8. Background
The Zennurgy Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #zennurgypodcast
https://tunein.com/podcasts/Health--Wellness-Podcasts/Zennurgy-p1389642/?topicId=174190325
https://www.ivoox.com/en/navigating-conflicts-in-communication-episode-93-audios-mp3_rf_91030203_1.html
https://radiopublic.com/the-zennurgy-podcast-G2eEAy/s1!b67f4
https://open.spotify.com/episode/60QrKaipjdIDENhWu1RyaY?si=09589d33b6c24832
https://lnns.co/Fs7n0m-gPcU
https://podcasts.apple.com/us/podcast/navigating-conflicts-in-communication-episode-93/id1535418422
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