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คำถามปลายเปิด กับ คำถามปลายปิด ในการหา Customer Insights
Manage episode 424260784 series 2537865
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การสัมภาษณ์ลูกค้านั้นเรามักจะใช้คำถามสองแบบในการเก็บข้อมูล ซึ่งก็คือคำถามปลายเปิดกับคำถามปลายปี มันต่างกันอย่างไร ควรใช้แบบไหน มาเข้าใจกันในคลิปนี้นะครับ
#การตลาด #การตลาดออนไลน์ #marketing #customerinsights #ความรู้ควรถูกส่งต่อ #ความรู้
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