Open banking, data privacy, learning who is your target audience and economic background diversity in FinTech | Fliss Berridge, Director and Co-founder at Ordo

Purpose Driven FinTech

Today I speak with Fliss Berridge, Director and Co-founder at Ordo, an Open Banking Payments-as-a-Service FinTech. Fliss has a background in music, law, and payments.

We talk about resilience and embracing failure, account information services and payment initiation services open banking standards, learning who is your target audience and iterating accordingly, designing for customers who do not have your level of knowledge, addressing concerns about data privacy and security in open banking, and gender, social and economic background diversity in FinTech.

"You need people that have got different experiences, you want to see how different people react and interpret to ensure your product is fit for not just geeks like you, but broadly speaking, the population."

Let’s dive into it!

👉 You can find Fliss here

• LinkedIn: https://www.linkedin.com/in/fliss-berridge-07a05b84/
• LinkedIn Ordo: https://www.linkedin.com/company/ordohq/
• Website Ordo: https://ordopay.com/

👉 And you can find Monica here:

• LinkedIn: https://www.linkedin.com/in/monicamillares/
• TikTok: https://www.tiktok.com/@moni_millares
• YouTube: https://www.youtube.com/@moni_millares
• Website: https://moni-millares.mystrikingly.com/

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🗞️ Newsletter: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7062789745407340544

📞 Schedule a free “Open Office” call with Monica: https://www.kalendme.com/en/fintechwithmoni-ejoob

We cover:

(0:00:00) Intro and Fliss’s background

(0:05:06) The role of purpose in Fliss's life and in Ordo's life

(0:11:38) Fliss's journey from being a musician to being a CEO and founder

(0:22:06) Overview of Ordo and its products

(0:29:55) What makes a great product

(0:40:33) The importance of protecting customer data in open banking

(0:45:20) The need for diversity in fintech

(0:49:20) Advice for regulators in building the regulatory framework for open banking

(0:55:41) The importance of social and economic diversity in fintech

(1:07:45) The impact of abandoning acronyms in the industry

(1:06:35) The importance of diverse perspectives in product development

(1:09:00) The negative impact of acronyms on inclusivity and communication

(1:09:37) Language matters and the need for inclusivity in society

(1:10:08) The concept of the "wild card" and its implications

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Production and marketing by Monica Millares. For inquiries about collabs, sponsoring the podcast or creating or editing your podcast email [e-mail]

Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.