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Leading with Integrity: Setting Expectations and Building Authentic Teams
Manage episode 450339681 series 3394536
Nội dung được cung cấp bởi Shawn Black, CGP Maintenance, and Construction Services. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được Shawn Black, CGP Maintenance, and Construction Services hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.
Summary
In this episode of Service Evolution, host Jim Robinson explores the importance of authenticity and integrity in leadership, particularly in the context of hiring and team development. Jim emphasizes selecting team members who not only excel in their roles but also embody genuine service and a commitment to helping others. Additionally, he underscores his leadership style as autonomous, believing that micromanagement stifles creativity and growth. Clarity in expectations, Key Result Areas (KRAs), and Key Performance Indicators (KPIs) are paramount for fostering an environment where team members can thrive and innovate independently.
Jim also discusses the cultivation of leadership skills within the team, pointing out that not everyone aspires to climb the corporate ladder; instead, some aim to excel within their current roles. He stresses the importance of mentorship and targeted training, including the application of Maslow's hierarchy of needs and spiral dynamics theory, to foster deep connections and drive personal and professional growth.
Furthermore, authenticity is a recurring theme in Jim’s strategy for building and maintaining relationships. He champions bringing one's ego and true self to the table to create genuine connections, which he believes are key to successful business relationships. Authentic leaders, he argues, are often philanthropic and visionary, looking beyond immediate results to long-term impacts. The episode concludes with Jim noting the current societal challenge of high demands and low delivery, advocating for aspiring leaders to focus on making their teams the best they can be through inspiration and support.
Show Notes
(00:00) Introduction
(05:16) Philanthropy’s Role in Leadership
(08:28) Authenticity When Building Client Relationships
(11:30) How Compassion Positively Impacts Lives
(15:55) Aspiring Leaders Inspire Improvement
(17:23) Empowering Others to Elevate Everyone
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