Chuyển sang chế độ ngoại tuyến với ứng dụng Player FM !
[$1.2B val] Pilot’s CEO, Waseem Daher; knowing where to stay in the weeds
Manage episode 343792178 series 2783841
Founded in 2017, Pilot is a platform that offers bookkeeping, tax and CFO services for growing businesses. From a team of 10 to now 400, Pilot helps thousands of startups — crediting their speed, responsiveness and going above and beyond for customers as key to their growth.
We sat down with CEO & Co-Founder, Waseem Daher, who shared his biggest takeaways:
- Be ‘in the weeds’. Stay close to the delivery of your product or service and know what your customer base is up to.
- Engage with your customers. Talk to them to understand what they are thinking and feeling.
- Move fast and get things done. Pick up on common themes from sales calls or support tickets and quickly address them.
95 tập
Manage episode 343792178 series 2783841
Founded in 2017, Pilot is a platform that offers bookkeeping, tax and CFO services for growing businesses. From a team of 10 to now 400, Pilot helps thousands of startups — crediting their speed, responsiveness and going above and beyond for customers as key to their growth.
We sat down with CEO & Co-Founder, Waseem Daher, who shared his biggest takeaways:
- Be ‘in the weeds’. Stay close to the delivery of your product or service and know what your customer base is up to.
- Engage with your customers. Talk to them to understand what they are thinking and feeling.
- Move fast and get things done. Pick up on common themes from sales calls or support tickets and quickly address them.
95 tập
כל הפרקים
×Chào mừng bạn đến với Player FM!
Player FM đang quét trang web để tìm các podcast chất lượng cao cho bạn thưởng thức ngay bây giờ. Đây là ứng dụng podcast tốt nhất và hoạt động trên Android, iPhone và web. Đăng ký để đồng bộ các theo dõi trên tất cả thiết bị.