Underrated (and Overrated) Product Design Tactics Small Efforts

Small Efforts - with Sean Sun and Andrew Askins « »

Underrated (and overrated) product design tactics

3y ago 34:55

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Nội dung được cung cấp bởi Andrew Askins and Sean Sun. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được Andrew Askins and Sean Sun hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.

(0:25) Andrew and Sean are going to play a game

(2:57) Microcopy: the little bits of texts that can make a huge splash

(7:48) Accessibility: it’s just good design

(10:18) Andrew wants tooltip walk-throughs to burn in Hell

(14:05) Not all product analytics is created equally

(20:03) Why do people have a customer support robot when it takes hours to get a response?

(23:19) Documentation is more scalable than customer support, but most people suck at it

(32:47) Andrew’s quick correction

Thanks for listening to Small Efforts, a podcast collaboration between Krit and Miscreants. Shoutout to the Hatch Team and Mary Vuong for producing and editing.

Links:

Andrew’s Twitter: @AndrewAskins
Andrew's website: https://www.andrewaskins.com/
Chartkit: https://www.chartkit.io/
Krit: https://www.krit.com/
Miscreants: https://www.miscreants.co/
Sean’s Twitter: @seanqsun
Hatch Team: https://www.hatch.team/
Growth.Design: https://growth.design/
Samuel Hulick’s User Onboarding: https://www.useronboard.com/
Parallax tool: https://www.getparallax.com/

For more information about the podcast, check out https://www.smalleffortspod.com/.

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