Episode 10 - Creating digital solutions to analogue problems with Jessica Miller

State of the CIO

Jessica Miller is the IT Director for Booster Enterprises. She’s only been in post for a short while, but already Jessica is making waves in the business that she has steadily worked her way up.

Booster has, for the last 16 years, been trusted by schools in over 47 states to help them raise funds and inspire students through their fitness and character programs. To date, Booster has helped raise $220m+ which in turn has helped 7.1m students.

Jessica started at Booster as a Salesforce Administrator before moving to Salesforce Director and then finally to IT Director. Her current role is a far cry from the actual degree she completed, Recreation and Leisure Studies, at the University of Georgia. After graduating, Jessica quickly realized there were few jobs available in that field, and so cut her teeth using the tech systems at Shane Company, the largest privately owned jeweler in the US.

As IT director, Jessica’s days are filled with creating digital solutions to existing problems, building the company culture, boosting employee morale and getting the company to operate more efficiently and effectively.

In today’s podcast:

• Why Booster is such a unique company
• How Jessica has developed the company culture
• Why leaders are responsible for boosting employee morale
• What her priorities are in her new role as IT director
• The challenges the company is facing
• Why ownership is key to a successful career