Video Walkthroughs Don’t Belong in Products
Manage episode 438340622 series 3594629
Video walkthroughs do not belong inside of products. I would even go so far as to say if you need a video walkthrough to explain how to use your product or features in it, your design and experience is fundamentally flawed.
A walkthrough video is like pouring molasses on all the potential energy your customers have. You are taking a user from an active role to a passive role and asking them to remember a recipe or incantation for how to get your software to do the things that you promised them it could do.
We can do better.
---------
Website: https://www.wking.dev
Newsletter: https://www.wking.dev/newsletter
Podcast: https://share.transistor.fm/s/8c08b9bc
Community: https://ripple.fm/podcasts/strong-opinions-weekly-held-1764316855
Video: https://www.youtube.com/watch?v=PxCa5jRGTdg
11 tập