The impact of AI on Salesforce delivery and the role of Consultants in the AI era with Andy Forbes and Joseph Kubon

Talent Hub Talk

In today’s episode, Andy Forbes and Joseph Kubon discuss the impact of AI on Salesforce professionals and the role of consultants in the AI era. They share insights into how they met and their journey of writing a book on AI in 'ChatGPT for Accelerating Salesforce Development', with authors Philip Safir and Francisco Falder.

They explain how AI can be utilised in various aspects of the Salesforce ecosystem, how they first became interested in AI and how they use it day to day. The conversation highlights the potential of AI to accelerate value delivery, improve efficiency, and enhance decision-making. Andy and Joseph emphasise the importance of understanding the limitations and risks of AI and the need for human validation and testing.

Overall, the conversation provides valuable insights for Salesforce professionals looking to leverage AI in their work.

Make sure you’re following Andy and Joseph on LinkedIn:

https://www.linkedin.com/in/andyforbes/

https://www.linkedin.com/in/sforcerocker/

You can purchase a copy of the book 'ChatGPT for Accelerating Salesforce Development' here:

https://packt.link/YI57e

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We hope you enjoy the episode!