Tales From The Pass - Chand Sahrawat - Sid at the French Cafe, Kol, Cassia, Cassia at home.

Tales From The Pass - A Hospitality Podcast by The Restaurant Association of NZ

In this episode of the podcast, we are joined by Chand Sahrawat, co-owner of successful restaurants and wife of Sid Sahrawat, who shares her insights on running successful businesses in the hospitality industry. Chand and Sid have faced numerous challenges, including weather-related disruptions, the pandemic, and more. Overcoming these obstacles required trial and error, teamwork, and open communication with both staff and customers.

Chand emphasizes the importance of self-care, team communication, and fostering a strong team spirit. Being proactive on social media and keeping customers informed about specials and updates have also been crucial. Despite the difficulties, Chand's positive mindset and strong team have been key to their success.

When asked about the most important advice for business owners struggling with social media, Chand encourages them not to give up. The effort pays off in terms of business growth and building valuable customer relationships.