Episode 8: Defining and Measuring Culture: A Conversation with Shane Hatton, Leader Communication Specialist

The 7% Club

In this episode, we talked about:

• Culture should be understood and defined to effectively take action and shape organizations.
• Four key elements of culture include its collective nature, unseen elements like beliefs and values, observable elements like behaviors and practices, and the shared learning experience within a team or organization.
• Making culture explicit and transparent is crucial for strengthening it and enhancing employee engagement.
• Cultural adaptability is more important than culture fit in growing organizations, leading to higher promotion rates and employee retention.
• Leaders play a pivotal role in setting and maintaining the culture, and they should use recognition carefully and intentionally to reinforce desired cultural norms.

Links:

https://shanemhatton.com/