Episode #26 - Demystifying MIST: Navigating Minor Impact Claims with Expert Insight

The Art of Adjusting® Podcast

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We are thrilled to announce the rebranding of your favorite source of insurance wisdom: the Daily Claims Podcast is now becoming "The Art of Adjusting® Podcast" (TAoA). With a fresh new look and name, TAoA aims to continue enlightening its audience with the depth and intricacies of the insurance claims industry.
Learn more about our services at Auten Claims and gain insights from CMR Consulting by visiting CMR Consulting. Additionally, don't miss out on Chantal’s insightful book, Art of Adjusting®, available now.
In this episode, explore:
Understanding MIST Claims: Learn what MIST claims, standing for 'Minor Impact Soft Tissue', entail in the insurance world. These are specific auto accident claims with minimal visible damage and soft tissue injuries.
Criteria for Minor Impact: Bill and Chantal elucidate what constitutes a 'minor impact', clarifying the criteria for this classification in auto accidents.
Navigating Soft Tissue Injuries: Understand the challenges of convincing a jury about the severity of soft tissue injuries when evidence is minimal.
Handling of MIST Claims: Discover how MIST claims are processed from experienced adjusters' perspectives. The 'MIST' tag often leads to lower settlement offers due to perceived insignificance by adjusters.
Potential Bad Faith Issues: The hosts shed light on the risks of inaccurate injury claim labeling, highlighting the importance of accuracy to avoid bad faith issues, supported by real-life examples.
Thorough Investigations: The episode concludes by emphasizing the necessity of detailed investigations for each MIST claim to ensure fair and accurate classification and settlement.
Bill and Chantal are ready to guide listeners through the complex world of insurance claims adjustment, providing clarity on MIST claims in this insightful episode.

For more insights, you might consider a career in liability adjusting or if you're searching for reliable adjusting services, visit Auten Claims Management.
To explore more about Chantal Roberts and her contributions to the industry, visit CMR Consulting.
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