Bartender Masterclass: The Three Phases of Mastery

The Cottonmouth Club Presents: Bars, Bar Culture, Cocktails & Spirits

Training for Mastery takes years of work and dedication, and after a certain point there is no road map in any industry that helps the novice graduate to the journeyman, and the journeyman transform into the master.
In our first Bartending Masterclass, host & Master Bartender Michael J. Neff, discusses the different phases of mastery. Walking a path is more difficult if you don’t know what that path is, so he has broken down the idea of mastery into three phases: The Head, The Hands, and The Heart.
Mr. Neff has been a professional bartender for over 25 years, and has trained hundreds of bartenders around the world. He distills that experience into a discussion on the nature of training and the broad concept of how to truly master the art and craft of tending bar.
This is the first of four Masterclasses on Mastery. Next up: Mastery of The Head
Palate Cleansers are brief interludes of Neff and his staff in their actual training sessions, which might sound a lot like a bunch of folks hanging out in a bar. But it is a small window into that long process of making humans into bartenders. Topics this episode include:
- “Deliverance” vs. “Smokey & The Bandit”
- Forest fires in California
- The most famous bear of all time
- Ron Jeremy vs. Sonic the Hedgehog
Weird-tempo Banjo Tune: Waterbound
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1. Bartender Masterclass: The Three Phases of Mastery (00:00:00)

2. Mastery: The Concept (00:04:30)

3. Mastery: The Head (00:06:00)

4. Palate Cleanser I: Deliverance vs. Smokey & The Bandit (00:12:00)

5. Mastery: The Hands (00:12:47)

6. Palate Cleanser II: Smokey, Kermit, Fozzy (00:21:30)

7. Mastery: The Heart (00:22:35)

8. Cocktails: Master vs. Novice (00:30:33)

9. Mastery & Choices (00:36:21)

10. Palate Cleanser III: Ron Jeremy vs. Sonic the Hedgehog (00:40:52)