A Holistic Look at Customer Loyalty with Expert Terry Mathews
Manage episode 399622542 series 3438248
This episode features loyalty and financial services expert Terry Mathews. Terry has built and managed loyalty programs for large companies like Wayfair, Walmart, Hudson's Bay, and more. Matias and Terry talk about the evolution of customer loyalty, common barriers, and how to reward customers in ways to keep them engaged.
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