Why the Trust is changing the way it responds to patient incidents

The Hillingdon Hospitals' Podcast

In this episode, we talk to Ed Cox, a patient safety specialist at the Trust, about the launch of the Patient Safety Incident Response Framework (PSIRF) and what it all means for staff and patients.
Ed explains why this new approach to responding to incidents is being taken, the background behind it and what the overall aim of the scheme is going forward.

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