Life After Automation

The IOFM Podcast

One problem with AP automation is that we tend to look no further than the implementation and the immediate issues it solves. But what comes after that?

In many cases, the assumption held by the top of the organization all the way on down is that automation will result in big staff reductions. However, in many cases, reallocating those human resources to more strategic, less clerical tasks can create a better outcome for the business.

Join Tiffany Miller as she discusses the hidden treasure within AP, what comes after automation, and how to educate upper management and the rest of the organization about the value-added tasks staff can take on when their clerical duties are minimized. The bottom line, she says, is treating team members with honesty and respect, no matter how their roles will change post-implementation.