UXR LA - Kathryn Campbell - Researching Entertainment: When Fun is the User Experience
Manage episode 443286102 series 3397766
Researching a product that has a clear function is relatively straight-forward. Researching connection, fun, or even just 'vibes', is a lot less so.
Kathryn leads research at Warner Music Group, and was previously a research leader at Instagram. These products are not used to accomplish a specific function, but rather to make people feel ways that are intuitively hard to research. Join Kathryn as she shares her insights on researching fun and connection.
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