Expert advice on choosing a good letting agent

The Property Cast

Paul Shamplina, Brand Ambassador for Hamilton Fraser and Sean Hooker, Head of Redress for the Property Redress Scheme give advice for landlords on how to choose a good letting agent, including:

• An explanation of what a redress scheme is and why it is a legal requirement for letting agents to join, including what happens if they are not part of a membership scheme
• The legal requirements for a letting agent
• Advice on what questions landlords should ask when deciding on a letting agent
• The difference between a ‘let only’ or a ‘fully managed service’ letting agent offering
• The reasons why it is important for a letting agent to have client money protection
• The procedure if a tenant/ landlord has a complaint/ dispute with their letting agent

Relevant links:

• Hamilton Fraser Total Landlord Insurance
• mydeposits
• Property Redress Scheme
• Client Money Protect