How to Create a Better Customer Experience Boosts Satisfaction | Rowland Hobbs and Zain Jaffer

The PropTech VC Podcast

The real estate industry is constantly changing, and customers now have more control over their experience than ever before. To stay ahead of the competition and keep up with customer demands, one needs to create a better customer experience. Luckily, there are a few ways to do just that. This episode will discuss ways to improve your customer experience and boost satisfaction.

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The Struggles of the Rental Market for Both Renters and Landlords
https://youtu.be/0jx6tdfHof0

The Problem with Third-Party Management with Managing Capital
https://youtu.be/tf1cQIndfzQ

Handling Inquiries When Starting Investment Projects
https://youtu.be/7gOEGe84kwY

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About Zain Jaffer:

Zain Jaffer is an accomplished executive, investor, and entrepreneur. He started his first company at the age of 14 and later moved to the US as an immigrant to found Vungle, after securing $25M from tech giants including Google & AOL in 2011. Vungle recently sold for $780m.

His achievements have garnered international recognition and acclaim; he is the recipient of prestigious awards such as "Forbes 30 Under 30", "Inc. Magazine's 35 Under 35," and the "SF Business Times Tech & Innovation Award." He is regularly featured in major business & tech publications such as The Wall Street Journal, VentureBeat, and TechCrunch.