Ankit Jain, Infinitus, on applying AI technology to unlock time and efficiency in healthcare

The Pulse by Wharton Digital Health

In this episode, I sat down with ⁠Ankit Jain⁠, Founder and CEO of ⁠Infinitus Systems⁠. Founded in 2019, the company automates tedious and time-consuming administrative processes across the healthcare ecosystem with AI to free up clinician time and improve access, adherence, and affordability. Infinitus is the only solution that automates the entire phone call process to complete benefit verifications. Infinitus returns that hard-to-find information so providers have the most comprehensive view of treatment coverage and can confidently move forward with a patient treatment plan. The company has raised money from Google Ventures, Kleiner Perkins, Coatue, and a number of other healthcare luminaries. Ankit and I discussed: 1) The company’s “spark story,” and how a Google digital assistant for restaurant, spa and salon reservations was pivoted to fill an unmet market need in healthcare, 2) The importance of freeing up time spent on administrative workflows for clinicians to serve patients, 3) Applications of AI in healthcare to solve for areas of unmet need