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Revolutionizing Restaurant Loyalty Programs: A Conversation with Hang CEO Matt Smolin
Manage episode 403269215 series 3481871
Nội dung được cung cấp bởi Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.
Revolutionizing Restaurant Loyalty Programs: A Conversation with Hang CEO Matt Smolin
In this episode of the 'Restaurant Technology Guys' podcast, the hosts discuss the changing dynamics of loyalty programs with Matt Smolin, the co-founder and CEO of Hang, a next-generation loyalty software. Smolin delves into the story of his journey from working in finance to co-founding a successful startup. He also emphasizes the importance of personalization in loyalty programs and the need for brands to understand their customers' lifetime value. Mullen shares success stories from Hang's partnership with Boba Guys, reflecting on how a more engaging and understandable loyalty experience can drastically increase customer retention and spend. The conversation concludes with ways for listeners to get in touch with Hang and learn more about their solutions.
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