Email Automation VS Personal Email Delivery with Ed Frame, Founder of Exemplify

The Support Automation Show

In this episode of The Support Automation Show we are joined by Ed Frame, Founder of Exemplify, to discuss the differences between email automation and personal email and how to balance them to deliver a great customer experience.

Learn more about Ed:

• Ed's LinkedIn
• Exemplify's LinkedIn
• Exemplify's Website

Other Resources:

• Building a Story Brand by Donald Miller
• Never Lose a Customer Again Joey Coleman
• Customer Service Excellence

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The Support Automation Show is hand crafted by our friends over at: fame.so

Previous guests include: Jason Yun of Relay, Julie Tuggle-Nguyen of Midwest BankCentre, Jennifer Chiang of Seso, Stacy Justino of Wistia, Jeffrey Breunsbach of Higher Logic, Jared Sklar of HOVER, Kristina Podnar of NativeTrust Consulting, Independent Consultant Rachel Jennings-Keane, Craig Soelberg of Chargebee
Check out our three most downloaded episodes:

• How Can Support Automation Help Build Trust Between Internal and External Customers with Jason Yun, Co-founder at Relay
• How to Engage with Communities and Your Team with Julie Tuggle-Nguyen, Executive Vice President Human Resources at Midwest BankCentre
• How to Automate Your Startup with Jennifer Chiang, Head of Customer Success at Seso and Author of The Startup’s Guide to Customer Success